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Technical Help Desk

Company: Horizontal Talent
Location: Minneapolis
Posted on: February 25, 2021

Job Description:

* Answer user inquiries regarding computer iOS software or hardware operation to resolve problems.* May install software applications or perform hardware testing remotely.* Enter commands and observe system functioning to verify correct operations and detect errors.* Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.* Read technical manuals, confer with users, or conduct computer iOS diagnostics to investigate and resolve problems or to provide technical assistance and support.Skills* Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.* Basic ability to work independently and manage one's time.* Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.* Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Will need to know iOS devices (iPad and iPhone)Education/Experience* Associate's degree in computer related field or equivalent training required.* 2-4 years experience required. #Low LOW

Keywords: Horizontal Talent, Minneapolis , Technical Help Desk, IT / Software / Systems , Minneapolis, Minnesota

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