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UC IP Telephony Engineer

Company: PDDN Inc.
Location: Minneapolis
Posted on: February 25, 2021

Job Description:

PDDN is a provider of end-to-end software solutions and IT consulting Services and software development Company. is headquartered in Fremont, California with clients across the Silicon Valley and other Information technology Hubs in different states. With integrated solutions, software development, technical services, training and staffing support, we help customers achieve their technology goals allowing them to focus on their business. Job Description Location: Minneapolis, Minnesota Exp required: 7-10Yrs Desired Experience: 7-10 years Relocation Requirement: Yes, willing to relocate to MN Job Description: Manage and administer all aspects of the corporate Unified Communications infrastructure to include Cisco Call Manager, Cisco Unity Connection voicemail, Unified Call Center Express (UCCX), conferencing systems to include WebEx & Teams integration, Cisco Voice Gateways & Routers, Expressway, Jabber and WebEx. Experience with Cisco UCM platform and support of VOIP infrastructure Experience with SIP based telecommunication networks Knowledge and experience with CUCM and CUC Experience with all Cisco UC components including Voice, Jabber, Chat, Call Manager, etc. Experience supporting Cisco Contact Center Infrastructures Experience with SIP protocol Desire knowledge of call routing in a Contact Center Environment Ability to provide afterhours support for escalations as necessary. Excellent communication skills, both verbally and in writing. Solid knowledge and understanding of tools used to integrate infrastructure technologies with applications Solid knowledge and understanding of infrastructure technologies such as VoIP, telephony, Enterprise Contact Center and integration standards Additional Information All your information will be kept confidential according to EEO guidelines.

Keywords: PDDN Inc., Minneapolis , UC IP Telephony Engineer, IT / Software / Systems , Minneapolis, Minnesota

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