Client Activation Executive
Company: U.S. Bank
Location: Minneapolis
Posted on: April 4, 2026
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Job Description:
At U.S. Bank, we’re on a journey to do our best. Helping the
customers and businesses we serve to make better and smarter
financial decisions and enabling the communities we support to grow
and succeed. We believe it takes all of us to bring our shared
ambition to life, and each person is unique in their potential. A
career with U.S. Bank gives you a wide, ever-growing range of
opportunities to discover what makes you thrive at every stage of
your career. Try new things, learn new skills and discover what you
excel at—all from Day One. Job Description The Client Activation
Executive is a dedicated resource responsible for delivering
premium, white-glove service to clients participating in the
Accelerated track. Manages the end-to-end engagement process,
acting as the primary liaison between the client and internal teams
to ensure readiness, seamless transitions, and personalized support
that accelerates implementation and speed to revenue. Key
Responsibilities Serve as the primary point of contact for
Accelerated track clients from verbal award through transition to
Relationship Manager (RM). Drive faster implementation and revenue
realization through strategic coordination and personalized
support. Manage the end-to-end engagement process across all
internal teams, ensuring timely delivery, readiness, and client
satisfaction. Gather outstanding requirements from the client,
ensuring smooth transitions and proactive issue resolution. Partner
with internal stakeholders to remove roadblocks and ensure client
success. Maintain detailed documentation of client interactions,
requirements, and progress toward milestones. Ensure clients
receive timely responses and proactive support throughout the
engagement period. Provide personalized client training, including
walkthroughs of key processes. Remain engaged until either six
months of spend or 30% spend attainment is reached, whichever
occurs later. Initiate client feedback surveys for RM transition;
to be levered during initial business review. Additional
Responsibilities with Technical Delivery & Systems Implementation
Leads the identification, design, development, and implementation
of technical and systems-related projects, partnering with internal
and external stakeholders to deliver solutions aligned with user
needs and timelines. Oversees project team performance, supports
user training and project evaluation, and ensures successful
delivery through effective team and project management. Key
Competencies required Bachelor’s degree in business administration,
Communications, or related field (or equivalent experience). 3
years of experience in client engagement, account management, or
customer success roles. Proven ability to manage multiple projects
and stakeholders simultaneously. Exceptional communication and
interpersonal skills. Strong organizational and problem-solving
abilities. Experience delivering training or onboarding to clients
or internal teams. Proficiency with CRM systems and Microsoft
Office Suite. Preferred Experience and Skills Experience in
financial services, consulting, or enterprise solutions
environments. Familiarity with accelerated client onboarding or
premium service models. Ability to analyze client feedback and
implement process improvements. Demonstrated success in driving
client satisfaction and retention. Basic Qualifications Bachelor’s
degree, or equivalent work experience Typically eight to 10 years
of relevant experience Location: Minneapolis Bank Plaza The role
offers a hybrid/flexible schedule, which means there's an in-office
expectation of 3 or more days per week and the flexibility to work
outside of the location for the other days. If there’s anything we
can do to accommodate a disability during any portion of the
application or hiring process, please refer to our disability
accommodations for applicants . Benefits: Our approach to benefits
and total rewards considers our team members’ whole selves and what
may be needed to thrive in and outside work. That's why our
benefits are designed to help you and your family boost your
health, protect your financial security and give you peace of mind.
Our benefits include the following: Healthcare (medical, dental,
vision) Basic term and optional term life insurance Short-term and
long-term disability Pregnancy disability and parental leave 401(k)
and employer-funded retirement plan Paid vacation (from two to five
weeks depending on salary grade and tenure) Up to 11 paid holiday
opportunities Adoption assistance Sick and Safe Leave accruals of
one hour for every 30 worked, up to 80 hours per calendar year
unless otherwise provided by law Review our full benefits available
by employment status here . U.S. Bank is an equal opportunity
employer. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, and
other factors protected under applicable law. E-Verify U.S. Bank
participates in the U.S. Department of Homeland Security E-Verify
program in all facilities located in the United States and certain
U.S. territories. The E-Verify program is an Internet-based
employment eligibility verification system operated by the U.S.
Citizenship and Immigration Services. Learn more about the E-Verify
program . The salary range reflects figures based on the primary
location, which is listed first. The actual range for the role may
differ based on the location of the role. In addition to salary,
U.S. Bank offers a comprehensive benefits package, including
incentive and recognition programs, equity stock purchase 401(k)
contribution and pension (all benefits are subject to eligibility
requirements). Pay Range: $105,400.00 - $124,000.00 U.S. Bank will
consider qualified applicants with arrest or conviction records for
employment. U.S. Bank conducts background checks consistent with
applicable local laws, including the Los Angeles County Fair Chance
Ordinance and the California Fair Chance Act as well as the San
Francisco Fair Chance Ordinance. U.S. Bank is subject to, and
conducts background checks consistent with the requirements of
Section 19 of the Federal Deposit Insurance Act (FDIA). In
addition, certain positions may also be subject to the requirements
of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA,
the Bank Secrecy Act, the SAFE Act, and/or federal guidelines
applicable to an agreement, such as those related to ethics,
safety, or operational procedures. Applicants must be able to
comply with U.S. Bank policies and procedures including the Code of
Ethics and Business Conduct and related workplace conduct and
safety policies. Posting may be closed earlier due to high volume
of applicants.
Keywords: U.S. Bank, Minneapolis , Client Activation Executive, Human Resources , Minneapolis, Minnesota
