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HR Advisory Services Lead

Company: U.S. Bank
Location: Minneapolis
Posted on: November 26, 2022

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Job DescriptionThe HR Advisory Services Lead leads a team of HR Advisors that consult on employee and manager related issues for the Wealth Management and Consumer and Business Banking business areas. In this role, you are responsible for developing, implementing, and driving HR advisory strategies and recommendations aligned with current and future needs of the lines of business they support. - HR Advisory Directors are responsible for enabling our overall talent strategy by leading our team that focuses on empowering our people leaders with knowledge and capabilities, while advising and supporting our employees through their day-to-day journey, ensuring their voice is heard. They will be focused on supporting all people leaders and employees by activating our U.S. Bank culture and Core Values through policies and procedures' interpretation, performance management, and administration of investigative support. - They will also be charged with identifying employee and manager trends and themes across the organization and partnering with key stakeholders on recommended solutions that mitigate employee and labor relations risk for the organization and providing insights to Head of Advisory Services and the Heads of HR who support each business line.Duties in this role include:

  • Drives strategies, processes, and solutions focused on leading through employee issues, both proactively and as they occur within the organization, ensuring appropriate levels of governance and due diligence to mitigate risk and maximizing workforce performance.
  • Leverage and utilize data and analytics to identify emerging trends at both a macro and micro level; partner closely with Legal and/or Employee Relations to provide a complete picture of overall employee and manager issues to Heads of HR and Sr. Talent Consultants
  • Collaborate with key leaders and stakeholders across the organization (Other HR functions, Employee Relations, Legal, Diversity, Equity & Inclusion, Ethics, Fraud Investigations, etc.) with a continuous improvement mindset, sharing opportunities to better support the employee experience, including professional development, talent management, inclusive practices, etc.
  • Provide guidance and decisions to HR advisors or investigators on escalated employee performance or disciplinary issues, investigation matters due process and review individual situation to recommend next steps and resolution.
  • Ensure the efficient and effective delivery of advisory services and investigations by developing success criteria for operational practices around response and resolution of provided support and service.
  • Support or investigate elevated cases and advise on recommendations and actions, effectively addressing difficult situations with executive savvy. Take decisive and well-rounded action in high-pressure situations, consulting with key stakeholders where appropriate.
  • Refine and maintain employee relations case management system, including analyzing employee relations data and provide necessary reporting. Work closely with key partners and key stakeholders to identify broader organizational trends, strengths, and opportunities.
  • Support consistent policy interpretation and application of HR policies. Partners with Employee Relations on potential policy violations; provide recommendation on policy updates to increase understanding and to reduce exceptions
  • Review elevated employee complaints or investigations, provide necessary coaching and complete necessary manager follow up if required; determine if escalation is appropriate to Employee Relations.
  • Provide coaching and training to advisors and/or investigators via side by side coaching and development opportunities during investigationsLocation: Preference for Hybrid in the posted locations. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days. We may consider remote outside of the posted locations.Basic Qualifications:
    • Bachelor's degree in business, human resources, or related field or equivalent work experience
    • Ten plus years of employee relations, investigations, HR, or business related experience. -Preferred skills/experience
      • More than four years of managerial experience preferred. - -
      • JD, advanced degree, or specialized training in labor/employee relations preferred
      • Expertise in handling or advising on complex employee relations and/or investigative, compliance, ethics, and regulatory related issues
      • Demonstrates understanding in federal/state/local labor and employment laws, employee relations concepts, U.S. Bank policies and practices, and substantial experience in applying those principles to complex workplace issues. -
      • Strong analytical skills and related ability to identify and interpret data and create/recommend solutions. -
      • Exceptional interpersonal, oral and written communication skills. - Ability to communicate with all levels of employees and leadership, including Managing Committee.
      • Must possess keen business judgment and credibility to support appropriate workplace changes considering investigative results and trend analysis. -
      • Demonstrated ability to exercise discretion and judgment while working collaboratively with a variety of teams
      • Ability to lead and influence a team to deliver strong results while developing employees and managers through day to day interactions.IndmoIf there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our -. Benefits: -Take care of yourself and your family with U.S. Bank employee benefits. -We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. -That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting.EEO is the LawApplicants can learn more about the company's status as an equal opportunity employer by viewing the federal poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the -.Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

Keywords: U.S. Bank, Minneapolis , HR Advisory Services Lead, Human Resources , Minneapolis, Minnesota

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