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Tri-Restaurant Supervisor

Company: Treasure Island Resort & Casino
Location: Red Wing
Posted on: April 18, 2019

Job Description:

SUMMARY: To oversee the day-to-day Tri-Restaurant operations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
- Direct daily work activities and inspect completed work for conformance to standards
- Ensure dining areas provide quality food and beverages, superior service and cleanliness
- Answer guests' questions and address concerns
- Generate daily and weekly financial reports
- Provide accurate and thorough record keeping of personnel, sales and labor
- Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents
- Complete functions, reports and troubleshoot point-of-sales system

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:
- High School Diploma/GED or equivalent experience
- 1-year previous supervisory experience in high-volume, fast food style restaurants

Skills

Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent written, verbal and interpersonal communication skills

Preferred:
- Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems

Abilities

Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
- Ability to independently complete multiple tasks under pressure
- Ability to control labor costs

Keywords: Treasure Island Resort & Casino, Minneapolis , Tri-Restaurant Supervisor, Hospitality & Tourism , Red Wing, Minnesota

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