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Tri-Restaurant Supervisor * New

Company: Treasure Island Resort & Casino
Location: Cannon Falls
Posted on: March 18, 2019

Job Description:

SUMMARY: To oversee the day-to-day Tri-Restaurant operations. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES- Hire, schedule, train, coach, and evaluate staff and conduct performance reviews - Direct daily work activities and inspect completed work for conformance to standards - Ensure dining areas provide quality food and beverages, superior service and cleanliness- Answer guests' questions and address concerns - Generate daily and weekly financial reports- Provide accurate and thorough record keeping of personnel, sales and labor- Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents - Complete functions, reports and troubleshoot point-of-sales system KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIESKnowledge and CertificationRequired:- High School Diploma/GED or equivalent experience- 1-year previous supervisory experience in high-volume, fast food style restaurantsSkillsRequired:- Accurate and detail-oriented- Highly organized and ability to adapt quickly to changing priorities- Excellent written, verbal and interpersonal communication skills Preferred: - Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems AbilitiesRequired:- Ability to work fast and efficiently- Ability to follow established dress code policies and practice good personal hygiene- Ability to interact with guests, coworkers and management in a professional and courteous manner- Ability to serve both internal and external customers- Ability to speak in a clear, concise and pleasant voice - Ability to independently complete multiple tasks under pressure - Ability to control labor costs

Keywords: Treasure Island Resort & Casino, Minneapolis , Tri-Restaurant Supervisor * New, Hospitality & Tourism , Cannon Falls, Minnesota

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