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Fine Dining Supervisor

Company: Treasure Island Resort & Casino
Location: Prescott
Posted on: February 15, 2019

Job Description:

SUMMARY: To oversee the day-to-day Tado Steakhouse operations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Ensure superior service and cleanliness are provided
Answer guests' questions and address concerns
Provide accurate and thorough record keeping of personnel, sales and labor
Demonstrate thorough knowledge of all positions, policies and procedures
Fill in for staff as needed including the point-of-sales system and handling cash and cash equivalents
Communicate with staff and management

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
3-year supervisory experience in a high-volume ala carte steak house or equivalent style restaurant

Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent written, verbal and interpersonal communication skills
Above average math skills

Preferred:
Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems

Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to control labor costs
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice
Ability to independently complete multiple tasks under pressure
Ability to control labor costs

Keywords: Treasure Island Resort & Casino, Minneapolis , Fine Dining Supervisor, Hospitality & Tourism , Prescott, Minnesota

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