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Assistant Executive Housekeeper

Company: Treasure Island Resort & Casino
Location: Welch
Posted on: February 15, 2019

Job Description:

Assistant Executive Housekeeper SUMMARY: To assist the Executive Housekeeper with planning, organizing and directing hotel housekeeping operations, including an on-site laundry facility, ensuring the hotel rooms are clean and meet established standards. Responsible for a high level of guest service as described in the minimum guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with hiring, scheduling, training, coaching and evaluating staff and conducting performance reviews Maintain controls on financials, including labor costs, to maximize efficiency and effectiveness of operations, may assist with developing department budget Ensure guestrooms and public hotel areas are clean Coordinate with the front desk ensuring room status continuity Assist with implementing and maintaining high standards of cleanliness and sanitation Assist with lost and found Ensure guest safety and security through proper key control and observation. Maintain supplies and equipment to extend their life and value to Treasure Island, including laundry and linen inventories Assume Executive Housekeeper duties in their absence KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 4 year degree in Hospitality or related field; or a combination of equivalent hotel experience and/or education; previous casino experience is preferred Preferred: 2 years Hotel Housekeeping experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice Ability to remain focused for extended periods of time REQUIRED TRAINING Treasure Island guest service training Bloodborne Pathogens training Effectively Handling Harassment training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist Must be able to push, pull and grasp objects Must have the ability to independently lift up to 50 pounds, infrequently Must have manual dexterity necessary to manipulate Hotel equipment Must be able to perform repetitive hand and wrist motions Must be able to navigate stairs and work at high elevations occasionally Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in the hotel including exposure to cleaning chemicals and fumes, cigarette fumes and extreme heat and may require outdoors or going onto the casino floor which includes flashing lights and frequent loud noises Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Keywords: Treasure Island Resort & Casino, Minneapolis , Assistant Executive Housekeeper, Hospitality & Tourism , Welch, Minnesota

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