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Cocktail Server

Company: Treasure Island Resort & Casino
Location: Cannon Falls
Posted on: September 15, 2018

Job Description:

SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
- Operate point-of-sales system and handle cash and cash equivalents
- Answer questions, provide menu suggestions and offer event and promotional information
- Complete stocking and cleaning duties
- Help clean tables and surrounding areas after guests leave
- Provide assistance and break coverage to coworkers
- Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
- 6 months Server experience in similar culinary environment
- Previous point-of-sales systems experience
- Previous cash handling experience

Preferred:
- High School Diploma/GED

Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
- Above average math skills

Abilities
Required:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to enthusiastically and professionally sell and up-sell food & beverage products
- Ability to speak in a clear, concise and pleasant voice
- Ability to complete multiple tasks under pressure while maintaining a professional manner

Keywords: Treasure Island Resort & Casino, Minneapolis, Cocktail Server, Hospitality & Tourism, Cannon Falls, Minnesota

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