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Food & Beverage Supervisor - Tradewinds

Company: Treasure Island Resort & Casino
Location: Red Wing
Posted on: September 15, 2018

Job Description:

SUMMARY: To oversee the operations of Tradewinds. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Schedule, train, coach, and evaluate staff, and conduct performance reviews
- Direct daily work activities and inspect work for conformance to standards
- Establish and uphold quality, service, and cleanliness standards
- Address guest questions, complaints, or concerns in a courteous, professional manner
- Ensure transactions and cash-handling procedures are followed appropriately

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
- 1 year supervisory experience

Preferred:
- High School Diploma/GED or equivalent experience

Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills

Preferred:
- Computer skills - Microsoft Office (Word, Excel and Outlook) and Windows XP

Abilities
Required:
- Ability to work fast and efficiently, completing multiple tasks in a professional manner
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice

Keywords: Treasure Island Resort & Casino, Minneapolis, Food & Beverage Supervisor - Tradewinds, Hospitality & Tourism, Red Wing, Minnesota

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