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CUSTOMER SERVICE

Company: Finish Line Wellness
Location: Savage
Posted on: July 13, 2018

Job Description:

We are looking for a customer-oriented service representative.What does a Customer Service Representative do?A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Salary: $17 Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customersa?? needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Keywords: Finish Line Wellness, Minneapolis, CUSTOMER SERVICE, Hospitality & Tourism, Savage, Minnesota

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