Host/ess
Company: The Marcus Corporation
Location: Minneapolis
Posted on: April 1, 2026
|
|
|
Job Description:
Located in the vibrant heart of downtown Minneapolis'
entertainment district, The Lofton Hotel offers an upscale
experience with a perfect blend of modern amenities and exceptional
service. You will have the opportunity for a rewarding career
working with Minnesota’s first Hilton Tapestry Collection hotel,
with hospitality professionals who together make the hotel one of
the top ranked in Minneapolis. Our priority is providing our guests
and team members with exceptional experiences every day.
Compensation\: $18.86/HR What will you be doing? · Meet and greet
guests as they arrive, gather information such as name, check
guest’s reservations or log them in as set up. · Politely take
guests to table, hand them menus, wine list, and inform them who
their server will be, inform them of specials and leave with a
courteous greeting. · Receive, record, and make any necessary
arrangements for reservations and special functions in the
restaurant. · Act as a cashier for Dining Room. · Thank all guests
graciously and invite them to return. · Assist with banquet event
orders and set up for private functions. · Maintain all cleanliness
and sanitation of restaurant area along with personal hygiene. What
do you bring to the role? · Ability to read, speak, and write the
English language, to fully comprehend guest requests, memos, and
reservations. · Ability to remember, recite, and promote a variety
of menu items. · Ability to effectively deal with customer
complaints and concerns in a friendly and positive manner. This
involves listening to the nature of the concern, demonstrating
empathy with the customer and providing positive and proactive
solutions. · Ability to interact with adults and children in a
professional manner. · Maintain a clean environment and ensure area
is always organized. · Ability to work POS system. · Computerized
Reservation System handling. · Flexible schedule preferred. · No
prior experience required. Prior hospitality experience preferred.
· Cash handling experience preferred. What's in it for you? A free,
well-balanced meal every shift Room discounts at Marcus Hotels &
Resorts and Hilton worldwide properties Discounts at Marcus Hotels
& Resorts restaurants, cafes, lounges, golfing, skiing and spa “Two
for one” movie theatre coupons at Marcus Theatres Ability to grow
your career, and transfer from one property to another Paid time
off Medical, dental, and vision insurance, company-paid life
insurance, and an employee assistance program 401k with employer
match Early wage access And more! About Us: A division of The
Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year
history of operational and service excellence. We are “People
Pleasing People” who strive daily to create extraordinary
experiences for guests and associates alike. Focused on expanding
our U.S.-based portfolio of 16 hotels and resorts, our properties
are known for their unique character and style. Note\: This
document describes the general nature and level of work required of
people in the job. It is not intended to be an all-encompassing
list of responsibilities, duties, and skills. The Lofton Hotel is
an equal opportunity employer.
Keywords: The Marcus Corporation, Minneapolis , Host/ess, Hospitality & Tourism , Minneapolis, Minnesota