Concierge
Company: Stuart Co
Location: Minneapolis
Posted on: January 27, 2023
Job Description:
Description: The Lakes, is seeking a professional part-time
concierge to join their team in Minneapolis, MN. As the Concierge,
you will be responsible for providing a high level of customer
service. This team member is the first point of contact to
residents, guests and vendors and has a professional appearance and
attitude. Working HoursFriday and Saturday 10:00p.m. -
6:00a.m.Essential Responsibilities
- Creates a positive impression of StuartCo by always greeting
visitors cordially, using empathy and tact; make sure their
individual needs are met.
- Answers inquiries, offers suggestions, and provides descriptive
literature pertaining to trips, excursions, sports events,
concerts, and plays.
- Discusses routes, time schedules, rates, and types of
accommodations with residents to determine preferences and makes
reservations.
- Verifies arrival and departure times, traces routes on maps,
and arranges for baggage handling and other services requested by
residents.
- Delivers tickets.
- Performs other related duties as requested by supervisor.Job
Standards
- High school diploma or equivalent is required.
- 6 months of related work experience required. Customer service
related work experience preferred.
- Knowledge of Microsoft Word and Excel, Windows computer
environment.
- Basic knowledge of office procedures, including filing,
etc.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Excellent organizational skills.
- Able to work with frequent interruptions.
- Willing to learn and utilize new technology.
- Customer service orientation. Able to work productively and
positively with all staff, management, vendors and others to
achieve objectives.
- Implement and adhere to organizational policies and
procedures.
- Appropriately maintain financial and other Company confidential
information.StuartCo, founded in 1970, represents a diverse array
of market-rate and affordable apartment and townhome options in
popular urban and suburban locations. We also offer student housing
and senior housing campus which includes memory care, independent
and assisted living options. StuartCo is focused on building a
workforce that is diverse and inclusive. If you're excited about
this role, but do not meet all the qualifications listed above, we
encourage you to apply. We review all applications. StuartCo is an
Equal Opportunity Employer and considers applicants for employment
without regard to race, color, religion, sex, orientation, national
origin, age, disability, genetics or any other basis forbidden
under federal, provincial, or local
law.Requirements:PI201898465
Keywords: Stuart Co, Minneapolis , Concierge, Hospitality & Tourism , Minneapolis, Minnesota
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