Customer Service, Collections, & Call Center (up to $21.00 per hour)
Company: Dedicated Financial GBC
Location: Minneapolis
Posted on: January 27, 2023
Job Description:
We believe in prioritizing people over profit and give our team
the opportunity to make a significant impact in the world.
Dedicated Financial GBC is a for profit, faith-based commercial
financial services company, founded in 2015. We are dedicated to
using our business as a force for good. Each line of our business
supports a non-profit with a focus on hunger, safety, and
freedom.Position Summary:In this role, you will communicate with
Merchants to identify their unique situation as it pertains to
their repayment of an account for our client.We only have
commercial accounts, no retail collection accounts. That means we
are not regulated by the FDCPA. We want you to be an individual and
NOT a scripted robot.We are professional and treat the Merchants
with respect and understanding. We do things differently and it
shows in our 4.9 Star Google rating.Check us out at:
www.dedicatedgbc.com
- Want to be part of a growing team?
- Want to give back to the community and to the world in a
meaningful way?
- Want to be treated as a respected person that is a valuable
member of the team?Apply now and let's talk about your future
career here at Dedicated!Key Responsibilities: - Call, text, and
email Merchants to set up a sustainable repayment plans. - Document
communications with Merchants accurately . - Follow federal and
state laws as well as company policies and guidelines dealing with
debt collection.Key Competencies: - Interpersonal and customer
service skills - Good written and verbal communicationBenefits:
- Medical, dental and vision insurance (*Free copays in most
situations)
- Complimentary group life and short-term disability
- Retirement plan with up to 5% match
- Gym and mental health copay reimbursement
- Complimentary family chiropractic
- Financial Peace University tuition reimbursement
- Volunteer time off; paid time off; paid birthday time off
- Free snacks and beverages
- Dedicated to Serve events and employee activitiesSocial and
Environmental ImpactDedicated is proud to sponsor several
Non-Profit Organizations ("NPOs") through the revenue generated by
our team as well as the efforts of our entire workforce. At
Dedicated, we believe business has the greatest opportunity to
change the world and we're taking the steps to prove it. Some of
the NPOs we partner with include: Feed My Starving Children,
Minnesota Good Works, Restavek Freedom, Elevate Microloans, Cradle
of Hope, American Gold Star Mothers, createMPLS, Healing Haiti,
Global Outreach International, Loaves & Fishes, Habitat for
Humanity, and Love Life Now.Dedicated Financial GBC is an equal
opportunity employer.Job Type: Full-timeSalary: $18.00 - $21.00 per
hourBenefits: -
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Referral program
- Vision insurance -Physical setting: -
- Call center
- Office -Schedule: -
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends -Supplemental pay types: -
- Bonus pay -Work Location: One location
Keywords: Dedicated Financial GBC, Minneapolis , Customer Service, Collections, & Call Center (up to $21.00 per hour), Hospitality & Tourism , Minneapolis, Minnesota
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