Customer Service, Collections, & Call Center (up to $21.00 per hour)

Company: Dedicated Financial GBC
Location: Minneapolis
Posted on: January 27, 2023

Job Description:

We believe in prioritizing people over profit and give our team the opportunity to make a significant impact in the world. Dedicated Financial GBC is a for profit, faith-based commercial financial services company, founded in 2015. We are dedicated to using our business as a force for good. Each line of our business supports a non-profit with a focus on hunger, safety, and freedom.Position Summary:In this role, you will communicate with Merchants to identify their unique situation as it pertains to their repayment of an account for our client.We only have commercial accounts, no retail collection accounts. That means we are not regulated by the FDCPA. We want you to be an individual and NOT a scripted robot.We are professional and treat the Merchants with respect and understanding. We do things differently and it shows in our 4.9 Star Google rating.Check us out at: www.dedicatedgbc.com

• Want to be part of a growing team?
• Want to give back to the community and to the world in a meaningful way?
• Want to be treated as a respected person that is a valuable member of the team?Apply now and let's talk about your future career here at Dedicated!Key Responsibilities: - Call, text, and email Merchants to set up a sustainable repayment plans. - Document communications with Merchants accurately . - Follow federal and state laws as well as company policies and guidelines dealing with debt collection.Key Competencies: - Interpersonal and customer service skills - Good written and verbal communicationBenefits:
  • Medical, dental and vision insurance (*Free copays in most situations)
  • Complimentary group life and short-term disability
  • Retirement plan with up to 5% match
  • Gym and mental health copay reimbursement
  • Complimentary family chiropractic
  • Financial Peace University tuition reimbursement
  • Volunteer time off; paid time off; paid birthday time off
  • Free snacks and beverages
  • Dedicated to Serve events and employee activitiesSocial and Environmental ImpactDedicated is proud to sponsor several Non-Profit Organizations ("NPOs") through the revenue generated by our team as well as the efforts of our entire workforce. At Dedicated, we believe business has the greatest opportunity to change the world and we're taking the steps to prove it. Some of the NPOs we partner with include: Feed My Starving Children, Minnesota Good Works, Restavek Freedom, Elevate Microloans, Cradle of Hope, American Gold Star Mothers, createMPLS, Healing Haiti, Global Outreach International, Loaves & Fishes, Habitat for Humanity, and Love Life Now.Dedicated Financial GBC is an equal opportunity employer.Job Type: Full-timeSalary: $18.00 - $21.00 per hourBenefits: -
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Paid training
    • Parental leave
    • Referral program
    • Vision insurance -Physical setting: -
      • Call center
      • Office -Schedule: -
        • 8 hour shift
        • Day shift
        • Monday to Friday
        • No weekends -Supplemental pay types: -
          • Bonus pay -Work Location: One location

Keywords: Dedicated Financial GBC, Minneapolis , Customer Service, Collections, & Call Center (up to $21.00 per hour), Hospitality & Tourism , Minneapolis, Minnesota