Housekeeping Supervisor

Company: Rand Tower Hotel
Location: Minneapolis
Posted on: January 27, 2023

Job Description:

OverviewOpportunity: - Housekeeping Supervisor -Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. -Potential Career Path - - -Executive Housekeeper Front Office Manager Assistant General Manager General ManagerEssential Job Functions

• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. -
• Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
• Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. -
• Issue cleaning supplies and equipment to associates.
• On occasion, clean rooms or assist staff with cleaning rooms. -
• Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor. -
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
• Follow sustainability guidelines and practices related to HHMs EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Practice safe work habits and wear protective safety equipment.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.Position Requirements
  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.Work Environment and Context
    • Work schedule varies and may include working on holidays, and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. -What We Believe -People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Keywords: Rand Tower Hotel, Minneapolis , Housekeeping Supervisor, Hospitality & Tourism , Minneapolis, Minnesota