Concierge
Company: Stuart Co
Location: Minneapolis
Posted on: January 27, 2023
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Job Description:
Description: The Lakes, is seeking a professional part-time
concierge to join their team in Minneapolis, MN. As the Concierge,
you will be responsible for providing a high level of customer
service. This team member is the first point of contact to
residents, guests and vendors and has a professional appearance and
attitude. Working HoursFriday and Saturday 10:00p.m. -
6:00a.m.Essential ResponsibilitiesCreates a positive impression of
StuartCo by always greeting visitors cordially, using empathy and
tact; make sure their individual needs are met.Answers inquiries,
offers suggestions, and provides descriptive literature pertaining
to trips, excursions, sports events, concerts, and plays.Discusses
routes, time schedules, rates, and types of accommodations with
residents to determine preferences and makes reservations.Verifies
arrival and departure times, traces routes on maps, and arranges
for baggage handling and other services requested by
residents.Delivers tickets.Performs other related duties as
requested by supervisor.Job StandardsHigh school diploma or
equivalent is required.6 months of related work experience
required. Customer service related work experience
preferred.Knowledge of Microsoft Word and Excel, Windows computer
environment.Basic knowledge of office procedures, including filing,
etc.Excellent interpersonal skills.Excellent written and verbal
communication skills.Excellent organizational skills.Able to work
with frequent interruptions.Willing to learn and utilize new
technology.Customer service orientation. Able to work productively
and positively with all staff, management, vendors and others to
achieve objectives.Implement and adhere to organizational policies
and procedures.Appropriately maintain financial and other Company
confidential information.StuartCo, founded in 1970, represents a
diverse array of market-rate and affordable apartment and townhome
options in popular urban and suburban locations. We also offer
student housing and senior housing campus which includes memory
care, independent and assisted living options. StuartCo is focused
on building a workforce that is diverse and inclusive. If you're
excited about this role, but do not meet all the qualifications
listed above, we encourage you to apply. We review all
applications. StuartCo is an Equal Opportunity Employer and
considers applicants for employment without regard to race, color,
religion, sex, orientation, national origin, age, disability,
genetics or any other basis forbidden under federal, provincial, or
local law.Requirements:PI201898440
Keywords: Stuart Co, Minneapolis , Concierge, Hospitality & Tourism , Minneapolis, Minnesota
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