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Customer Service Specialist

Company: System One
Location: Faribault
Posted on: May 16, 2022

Job Description:

Job DescriptionCustomer Service SpecialistFaribault, MNSystem One is currently seeking a Customer Service Specialist on a 12-month contract position located in Faribault, MN.This position will be with our client, a utility holding company serving more than 3.3 million electric customers and 1.8 million natural gas customers.Customer Service Specialist Responsibilities:

  • Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
  • Ability to learn about a variety of products
  • May require research skills to troubleshoot customer problems
  • Ability to incorporate constructive feedback
  • Customers may be internal or external with requests of varying degrees of complexityCustomer Service Specialist Requirements:
    • High School Diploma or GED
    • Experience in administrative work associated with construction work (preferred)
    • Must have strong interpersonal, customer service and communication skills as well as a good analytical ability
    • Experience with MS Office helpful
    • Candidate must live within 40-mile radius of either Mankato or Faribault Service CenterDuration: 12-monthsLocation: Faribault, MNPay Rate: $13.29/hr.

Keywords: System One, Minneapolis , Customer Service Specialist, Hospitality & Tourism , Faribault, Minnesota

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