Customer Service Specialist

Company: System One
Location: Faribault
Posted on: May 16, 2022

Job Description:

Job DescriptionCustomer Service SpecialistFaribault, MNSystem One is currently seeking a Customer Service Specialist on a 12-month contract position located in Faribault, MN.This position will be with our client, a utility holding company serving more than 3.3 million electric customers and 1.8 million natural gas customers.Customer Service Specialist Responsibilities:

• Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
• Ability to learn about a variety of products
• May require research skills to troubleshoot customer problems
• Ability to incorporate constructive feedback
• Customers may be internal or external with requests of varying degrees of complexityCustomer Service Specialist Requirements:
  • High School Diploma or GED
  • Experience in administrative work associated with construction work (preferred)
  • Must have strong interpersonal, customer service and communication skills as well as a good analytical ability
  • Experience with MS Office helpful
  • Candidate must live within 40-mile radius of either Mankato or Faribault Service CenterDuration: 12-monthsLocation: Faribault, MNPay Rate: $13.29/hr.

Keywords: System One, Minneapolis , Customer Service Specialist, Hospitality & Tourism , Faribault, Minnesota