Customer Service Associate - Chanhassen, MN (Full-Time)
Company: Goodwill Easter Seals Minnesota
Location: Chanhassen
Posted on: May 16, 2022
Job Description:
Position Summary:This position is responsible for a fast,
friendly, and accurate transactions at the point of sale.
Responsible for providing a positive customer experience to
Goodwill customers. Responsible for stocking and maintaining
merchandising standards on the sales floor while maintaining a
clean and safe environment. Promotes and adheres to Goodwill-Easter
Seals mission and values. Typical Starting Pay Range between $12.80
- 16.00/hrA day in the life:In a typical day, a Customer Service
Associate can expect to...
- Customer Service: Creates a high level of customer service
throughout the store ensuring all customers experience a welcoming
atmosphere.
- Store Operations: Follows policies and procedures and executes
directives in a timely manner.
- Safety & Risk: Help contribute to a safe, welcoming environment
for employees and customers. This includes, but is not limited to,
PPE (Personal Protective Equipment) for employees, social
distancing standards, daily health checks to prevent transmission,
and contactless donations drop-off processes at our retail
locations.
- Services & Programs: Provides a work environment to train and
develop participants in achieving their goals.Job Perks:
- Work-life balance: no overnights, limited holiday hours (closed
Thanksgiving, Christmas Eve Day, Christmas Day, Easter, and
Independence Day), rotating weekend shifts, and NO late closing
shifts!
- Benefits: employee discount and competitive medical, dental,
vision, life insurance and 401(k) plansAbout You: Required
Knowledge & Skills:
- A typical full-time schedule is 35-40 hours per week and
requires:
- Open schedule availability including a combination of days,
nights, and weekends, totaling at least 35 hours per week; and
- Willingness and ability to be cross-trained, and to train in
new employees.
- Ability to read, write and speak English sufficiently to
communicate effectively with managers, employees, and
customers
- Ability to work independently and coordinate multiple projects
simultaneously
- Excellent organizational skills with the ability to
prioritize
- Excellent decision-making skills
- Strong attention to details
- Ability and desire to provide excellent customer service
- Ability to interact with a diverse population in a human
services setting
- High level of initiative and self-motivation
- Perseverance and commitment to getting the job done
- Softline and hardline merchandising expertise
- E-commerce merchandise knowledge preferredPrior Experience &
Education:
- 0-3 years of relevant experience
- High school diploma or equivalent preferredAbout Us:
- Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that
provides job training and career navigation services to eliminate
barriers to work and independence.
- Revenue from nearly 50 retail stores along with grants and
financial contributions supports Minnesotans with digital literacy
skills, resume development, understanding government benefits and
more.
- Shopping and donating helps divert over 65 million pounds from
landfills annually and have helped us connect people to jobs since
1919.
- Read more about us here!Goodwill-Easter Seals Minnesota (GESMN)
is an Equal Opportunity Employer committed to creating a diverse
workforce. GESMN will not discriminate against any employee or
applicant based upon a person's race, color, creed, religion,
national origin, sex, marital status, disability, status with
regard to public assistance, age, sexual or affectional
orientation, gender identity, familial status, ancestry, local
human rights commission activity, citizenship, genetic information,
protected veteran or military status, or any other protected
class.
Keywords: Goodwill Easter Seals Minnesota, Minneapolis , Customer Service Associate - Chanhassen, MN (Full-Time), Hospitality & Tourism , Chanhassen, Minnesota
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