Customer Service

Company: Express Pro - EEP
Location: Cambridge
Posted on: May 16, 2022

Job Description:

Job DescriptionA local manufacturing company is looking for a customer service representative to join their Stanchfield office. This person will drive customer satisfaction by answering phones, taking orders, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Pay: $18/hourLocation: Stanchfield, MNSchedule: M-F, 8am-4:30pmResponsibilities:

• Answer incoming calls and emails to address customer questions, requests and issues.
• Help customers place their orders, provide advice on products
• Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
• Record customers interactions in internal system for cross-functional awareness and relationship development.Requirements:
  • Customer service experience
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond serviceApply or call today! 651-464-9995Powered by JazzHR83DD6cAugk

Keywords: Express Pro - EEP, Minneapolis , Customer Service, Hospitality & Tourism , Cambridge, Minnesota