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Customer Service Specialist

Company: Meduit
Location: Sartell
Posted on: January 16, 2022

Job Description:

Responsibilities

  • Obtaining insurance information from patients as needed
  • Multitasking between a variety of technology, systems, tools, and resources
  • Providing empathetic and compassionate service that leaves a good impression
  • Maintaining accurate notes of patient interactions in electronic record systems
  • Helping patients resolve balances, setting up payment arrangements, or helping them with financial assistance options when appropriate
  • Meeting basic requirements for a variety of key performance indicators (goals)
  • Understanding and complying with various company, state, and federal regulationsQualifications:
    • Experience preferred but not necessary
      • S. Diploma/GED
      • Must be able to complete and clear background check
        • Flexible hours Monday-Friday
          • Strong Organizational skills
          • Strong problem solving skills
          • Strong written and oral communication skills
          • Time management and sound decision-making skillsBenefits
            • Full comprehensive paid training program
            • Potential to work from home after 6 months
              • Ability to earn meaningful performance incentives on a monthly basis
                • Career advancement opportunities
                  • Health, Dental, Vision, Disability, and Life Insurance
                  • Paid time off and Holiday Pay
                    • 401(k) plan with company match

Keywords: Meduit, Minneapolis , Customer Service Specialist, Hospitality & Tourism , Sartell, Minnesota

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