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Account Director - Healthcare/Med-Tech Marketing

Company: Grayduck Health
Location: Minneapolis
Posted on: September 14, 2019

Job Description:

Position Profile JOB TITLE: Account Director JOB TYPE: Full-time LOCATION: Minneapolis REPORTS TO: General Manager, Grayduck Health DATE POSTED: 9/4/2019 Overview We are expanding our account team with the addition of an Account Director to lead clients in their quest for smart, strategic marketing.-- The ideal candidate has a background in healthcare/medical device marketing, is experienced in navigating key decision-makers as it pertains to brand development, content strategy, and digital marketing initiatives and are recognized by clients as a leader for marketing strategy.-- This person, also, effectively leverages the credibility she/he has built within their client base to identify and close new and add-on business.-- The Account Director serves as a--liaison between the client and and our internal teams including project management, creative agency and development and provides--outstanding client service by anticipating opportunities, issues and problems and by proactively responding.-- -- Responsibilities Account Management Acts as primary point person for all client contact on a high profile, Fortune 100 brand accounts. Develops account plans to protect and grow revenue and customer loyalty. Communicates progress, plans and problems to General Manager, requesting involvement as appropriate. Mitigates risks related to client conflict and profit loss. Provides strategic thinking and a broad business perspective to the client in order to develop and implement effective marketing campaigns. Supports other account managers in building marketing strategies to meet client objectives. Conscientiously manages both the client's expectations and the team's ability to meet those expectations. Leads day-to-day direction of client projects Plans, strategize and execute as needed for assigned projects Ensures that all aspects of agency work are of superior quality and are conducted in accordance with agency procedure Pre-Sale Accurately represents RAZR's broad range of capabilities to the client to completely service their needs. Develops account plans to protect and grow revenue and customer loyalty. Supports sales by participating in new business development. Initiates, prepares and reviews project proposals for clients Financial Communicates changes to financial forecast to client services team for projects that are being executed; provide senior management with financial forecasting for presale projects Works with Project Managers to ensure the project schedule is met and budget is on track to manage any concerns in a proactive manner and support Accounting with client invoicing. Core Competencies & AttributesExperienced in customer journey development and how customer segmentation can be used to optimize their experiences with a brand Competent in the fundamentals of promotion strategy and delivery Familiar with large engagement, platform-based programs Self-starter and problem solver Proactive in learning and developing skills to align to agency and client needs Ability to forecast and manage project financials Demonstrates an ability to effectively research and use available resources Thrives in fast-paced environment and is able to manage multiple priorities simultaneously Strong attention to detail and decision-making skills Excellent written and oral communication skills Well organized, highly dependable and efficient Exhibits a positive and friendly attitude Qualifications4-year degree in business, marketing or related discipline 5+ years of marketing experience in healthcare/medical device 5+ years of client relationship management experience in healthcare/medical device Proficient in Google and MS Office suites

Keywords: Grayduck Health, Minneapolis , Account Director - Healthcare/Med-Tech Marketing, Healthcare , Minneapolis, Minnesota

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