PT Massage Therapist - Hotel Landing
Company: The Hotel Landing
Location: Wayzata
Posted on: January 27, 2023
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Job Description:
Why us?
Lake Minnetonka's Most Relaxing Retreat
Inspired by Minnesota's Nordic Heritage, L--ka Spa at The Hotel
Landing was designed to create a lifestyle and atmosphere that
embraces the nature, purity, and freshness of its Lake Minnetonka
setting. Allow our professional therapists to pamper you with
signature massages, skincare products and treatments that will
leave you replenished and rejuvenated. Spa facilities include two
single treatment rooms, one couple's treatment room, a relaxation
room and men's and women's locker rooms with showers.
Job Overview
The Massage Therapist administers professional massage and body
treatments to our guests. They must have a thorough knowledge of
numerous massage modalities, possess a general understanding of
body treatments and be willing to train in our spa's specific
massage and body treatment offerings. They must possess excellent
communication skills and be able to learn the product and service
knowledge necessary to effectively provide wellness solutions to
meet the needs of our guests. They must hold and maintain a current
state license and required insurance.
Responsibilities
-Greets and completes established procedures for arriving guests by
beginning on time for the appointment and completing within the
allotted time.
-Provide consistent professional massage and body treatments in
accordance with spa protocols and accepted certification
practices.
-Effectively inform and educate our guests about specific wellness
concerns. Handle guests' questions and concerns professionally and
courteously.
-Properly care for equipment and use proper amounts of product to
assist with cost controls.
-Have complete knowledge and understanding of all services and
products offered.
-Uphold the standards of sanitation and sterilization as directed
by law and the spa's policies and procedures.
-Actively promote home care programs, meeting minimum retail sales
goals of 3%. If 3% is not maintained on a consistent basis, will
participate in 1-1 coaching from supervisor to increase
performance.
-Actively promote the spa, treatments, services and retail, as well
as programs, promotions and/or discounts available.
-Perform prep work, properly clean and restock room as
required.
-Communicate to management any and all occurrences involving staff
or guests in the spa that require attention.
-Handle guests' questions and concerns professionally and
courteously.
-Maintain a positive attitude and contribute toward a quality work
environment.
-Regularly attend, participate in and support training and staff
meetings for the spa.
Keywords: The Hotel Landing, Minneapolis , PT Massage Therapist - Hotel Landing, Healthcare , Wayzata, Minnesota
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