Clinical Operations Manager- Pediatric and Auto Islet Transplant
Company: Fairview Health Services
Posted on: January 27, 2023
OverviewWe at M Health Fairview are looking for a dedicated
Manager of Clinical Operations to guide the Kidney/Pancreatitis
Acquisition Transplant Team! We offer a generous benefits package
including: medical insurance - as low as $0, dental insurance -
also a $0 option, PTO, and 403B with up to a 6% employer match, and
tuition reimbursement; clickhere
(https://www.fairview.org/benefits/noncontract) to learn more and
get all the details. When you come to work at Fairview, we want to
support your growth, honor your strengths and empower you to make a
difference in the lives of others!ResponsibilitiesThe Clinical
Operations Manager actively leads the daily operations of a complex
care specialty clinic requiring advanced clinic leadership skills.
They will coach and engage all staff and other management while
modeling expected behaviors and holding staff accountable. This
role will manage performance to improve quality of patient cares
and service as well as employee and provider satisfaction. They
will develop and handle the department budget with assistance from
the Medical Director and Service Line Director; assuring efficient
and effective patient care operations. The Manager will assure team
success by implementing proactive decision-making and provide
leadership/clinical direction for reporting to individual. As a
working APP leader this position will maintain a clinical practice
within the department to provide guidance and training to newer APP
- Leads staff and daily operations by directly observing staff
and clinic processes, using those observations to train staff,
drive accountability and recognize opportunities for improvement
through advising clinic and patient care supervisors.
- Creates a positive work culture by hiring, staffing, providing
feedback, assigning promotions, delegating work, rewarding
performance, providing work direction, training, reviewing
performance, succession planning, handling grievances/performance
plans/suspensions, and recognizing expected performance.
- Creates direct reports work schedules, considering patient
needs, staffing requirements, and policies/procedures.
- Assesses professional development needs of staff and develops
annual in-service training programs
- Actively runs clinic operations and is available to staff
- Shadows patients, providers, and staff as a way to provide
on-the-job coaching and training.As the major interface between
staff and management in the clinics, proactively identifies
barriers to achievement of clinical outcome measures and partners
with Medical Directors to develop improvement plans.
- Implements plans that will improve employee satisfaction and
- Develops communication systems to deliver information, obtain
feedback and allow input from all partners in decision making.
- Collaborates with key collaborators in other locations to plan
and promote strategies that enhance and improve clinic
servicesDirectly manages staff to improve the quality of health
care and increase patient centered care.
- Participates proactively in resolving patient issues by
removing obstacles, resolving bottle necks and providing prompt,
personalized patient care.
- Empowers staff to resolve patient concerns and provide prompt,
personalized remediation.Implements, & evaluates participation in
the planning and documentation of patient care according to
departmental policy and procedures.Develops, implements, and
evaluates site policies, procedures, goals, and objectives with
appropriate input from staff.Oversees the implementation of
approved plans and budget as they relate to clinical services.
- Develops clinic budget, taking into consideration patient
volume increases or decreases and provider fluctuations.
- Identifies and implements strategies to achieve high levels of
- Advanced Practice Degree (PA or NP)
- Three plus years clinical healthcare management/supervisory
experience in complex settings.
- Experience managing multi-disciplinary teams of
- Basic understanding of budget process.
- Demonstrated success in process improvement, operational
management, and team building.
- Valid Physician Assistant or Nurse Practitioner license in the
State of Minnesota.Preferred
- Proven clinical management experience in an academic ambulatory
- Transplant Specialty ExperienceNeed help finding the right
job?We can recommend jobs specifically for you!Fairview Health
Services (fairview.org) is an award-winning, nonprofit health
system providing exceptional care across the full spectrum of
health care services. Fairview is one of the most comprehensive and
geographically accessible systems in the state, with 12
hospitalsincluding an academic medical center and long-term care
hospitalserving the greater Twin Cities metro area and
north-central Minnesota.Its broad continuum also includes 56
primary care clinics, specialty clinics, senior living communities,
retail and specialty pharmacies, pharmacy benefit management
services, rehabilitation centers, counseling and home health care
services, medical transportation, an integrated provider network
and health insurer PreferredOne. In partnership with the University
of Minnesota, Fairviews 32,000 employees and 2,400 affiliated
providers embrace innovation to drive a healthier future through
healing, discovery and education.Vaccination UpdateAs part of our
ongoing efforts to protect the wellbeing of our teams and to
provide a safe and healthy environment for the patients and
communities we serve, all Fairview employees will be required to
receive both an annual flu vaccination and the COVID-19 vaccination
series. Current employees must have completed both vaccination
schedules on or before October 31, 2021.Beginning August 9, 2021,
any new hires who are not fully vaccinated against COVID-19 are
required to receive their first dose prior to their start date and
their second dose (if receiving Moderna or Pfizer vaccines) within
4 weeks of their start date. Annual flu vaccinations are also
required before the employment start date for employees who begin
employment during the flu season.Accommodations requests will be
reviewed on an individual basis.EEO/AA Employer/Vet/Disabled All
qualified applicants will receive consideration without regard to
any lawfully protected status.Job Locations US-MN-MinneapolisPosted
Date 2 weeks ago (1/4/2023 10:59 AM)Requisition ID
Leadership/Management/ExecutiveDepartment Kidney-Pancreas AcqShift
dayHours per 2 weeks 80Location Fairview Corporate
Keywords: Fairview Health Services, Minneapolis , Clinical Operations Manager- Pediatric and Auto Islet Transplant, Healthcare , Minneapolis, Minnesota
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