Clinical Operations Manager- Pediatric and Auto Islet Transplant

Company: Fairview Health Services
Location: Minneapolis
Posted on: January 27, 2023

Job Description:

OverviewWe at M Health Fairview are looking for a dedicated Manager of Clinical Operations to guide the Kidney/Pancreatitis Acquisition Transplant Team! We offer a generous benefits package including: medical insurance - as low as $0, dental insurance - also a $0 option, PTO, and 403B with up to a 6% employer match, and tuition reimbursement; clickhere (https://www.fairview.org/benefits/noncontract) to learn more and get all the details. When you come to work at Fairview, we want to support your growth, honor your strengths and empower you to make a difference in the lives of others!ResponsibilitiesThe Clinical Operations Manager actively leads the daily operations of a complex care specialty clinic requiring advanced clinic leadership skills. They will coach and engage all staff and other management while modeling expected behaviors and holding staff accountable. This role will manage performance to improve quality of patient cares and service as well as employee and provider satisfaction. They will develop and handle the department budget with assistance from the Medical Director and Service Line Director; assuring efficient and effective patient care operations. The Manager will assure team success by implementing proactive decision-making and provide leadership/clinical direction for reporting to individual. As a working APP leader this position will maintain a clinical practice within the department to provide guidance and training to newer APP team members.

• Leads staff and daily operations by directly observing staff and clinic processes, using those observations to train staff, drive accountability and recognize opportunities for improvement through advising clinic and patient care supervisors.
• Creates a positive work culture by hiring, staffing, providing feedback, assigning promotions, delegating work, rewarding performance, providing work direction, training, reviewing performance, succession planning, handling grievances/performance plans/suspensions, and recognizing expected performance.
• Creates direct reports work schedules, considering patient needs, staffing requirements, and policies/procedures.
• Assesses professional development needs of staff and develops annual in-service training programs
• Actively runs clinic operations and is available to staff
• Shadows patients, providers, and staff as a way to provide on-the-job coaching and training.As the major interface between staff and management in the clinics, proactively identifies barriers to achievement of clinical outcome measures and partners with Medical Directors to develop improvement plans.
  • Implements plans that will improve employee satisfaction and productivity.
  • Develops communication systems to deliver information, obtain feedback and allow input from all partners in decision making.
  • Collaborates with key collaborators in other locations to plan and promote strategies that enhance and improve clinic servicesDirectly manages staff to improve the quality of health care and increase patient centered care.
    • Participates proactively in resolving patient issues by removing obstacles, resolving bottle necks and providing prompt, personalized patient care.
    • Empowers staff to resolve patient concerns and provide prompt, personalized remediation.Implements, & evaluates participation in the planning and documentation of patient care according to departmental policy and procedures.Develops, implements, and evaluates site policies, procedures, goals, and objectives with appropriate input from staff.Oversees the implementation of approved plans and budget as they relate to clinical services.
      • Develops clinic budget, taking into consideration patient volume increases or decreases and provider fluctuations.
      • Identifies and implements strategies to achieve high levels of efficiency.QualificationsRequired
        • Advanced Practice Degree (PA or NP)
        • Three plus years clinical healthcare management/supervisory experience in complex settings.
        • Experience managing multi-disciplinary teams of professionals.
        • Basic understanding of budget process.
        • Demonstrated success in process improvement, operational management, and team building.
        • Valid Physician Assistant or Nurse Practitioner license in the State of Minnesota.Preferred
          • Proven clinical management experience in an academic ambulatory care setting.
          • Transplant Specialty ExperienceNeed help finding the right job?We can recommend jobs specifically for you!Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitalsincluding an academic medical center and long-term care hospitalserving the greater Twin Cities metro area and north-central Minnesota.Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairviews 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.Vaccination UpdateAs part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis.EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.Job Locations US-MN-MinneapolisPosted Date 2 weeks ago (1/4/2023 10:59 AM)Requisition ID 2023-105756Profession Leadership/Management/ExecutiveSpeciality Leadership/Management/ExecutiveDepartment Kidney-Pancreas AcqShift dayHours per 2 weeks 80Location Fairview Corporate

Keywords: Fairview Health Services, Minneapolis , Clinical Operations Manager- Pediatric and Auto Islet Transplant, Healthcare , Minneapolis, Minnesota