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Scheduler - Twin Cities Orthopedics

Company: RevoHealth
Location: Minneapolis
Posted on: May 16, 2022

Job Description:

The Scheduler works with patients to coordinate clinical appointments and tests on behalf of Physician care team.
This position is full-time, Monday-Friday out of our Edina Clinic.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health).
Essential Functions:


  • Schedule patient clinical appointments, imaging, consults, and any other tests ordered by physician. Process orders accordingly.
  • Screen all patient calls and respond to patient in a timely manner.
  • Communicate all pertinent patient information regarding their call to include; appointment information, directions, check-in times, referral information.
  • Gather patient information and health history prior to and during patient visit; triage accordingly.
  • Complete appropriate forms pertaining to visit.
  • Ensure accuracy of patient information entered into system
  • Retrieve data and medical records related to the patient visit.
  • Compile patient medical data for physician review.
  • May assist Care Coordinator with patient care services.
  • Any and all other duties as assigned

    Education and Experience Requirements:

    • High School diploma/GED or equivalent
    • Working knowledge of Medical Terminology, Human Anatomy, and Physiology, particularly as it pertains to Orthopedics

      Essential Requirements:
      Ability to:

      • Comply with company policies, procedures, practices and business ethics guidelines.
      • Complete job required training.
      • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
      • Demonstrate prompt and reliable attendance
      • Work in the clinic during business hours
      • Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
      • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
      • Communicate and interact in a respectful and professional manner
      • Prioritize workload while being flexible to meet the expectations of the daily operations
      • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
      • Understand and execute a variety of instructions
      • Effectively operate equipment and communicate on and operate the phone system
      • Work independently with minimal supervision
      • Travel to other work locations, if required

        Performance Expectations - i-Health's Core Values:

        • Integrity - Do the right thing and take responsibility for what you do and say
        • Service - Consistently contribute to deliver an exceptional experience
        • Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
        • Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
        • Teamwork - Be a part of the whole; support each other positively

          Environmental Conditions:

          • Clinic setting

            Notes:

            • Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
            • This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.

Keywords: RevoHealth, Minneapolis , Scheduler - Twin Cities Orthopedics, Healthcare , Minneapolis, Minnesota

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