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Delivery Director

Company: Nerdery
Location: Minneapolis
Posted on: September 14, 2019

Job Description:

The Delivery Director is a critical role within The Nerdery organization and is responsible for ensuring successful delivery of The Nerdery client commitments. This role maintains, strengthens, and grows relationships with key clients through thorough management of multiple projects, excellent and constant communication and exceptional planning and organization. The primary functions of this position include; project, program, and client management.

This position requires the ability to create solutions through partnership with our client's senior leadership, which address their business requirements. This role manages complex User Experience, Product Development and Quality Assurance Projects to an acceptable level of risk by balancing scope, time, cost and quality. The responsibilities of this position include delivery of expected value to the customer, achievement of sustained profitability, and positioning of The Nerdery for additional follow-on business.

This position requires a highly motivated and successful individual with expertise in large-scale project management, the ability to work with our clients C-Level leaders, peer mentoring/leadership and aptitude within a specific client or business area of focus. The individual must display initiative, a positive attitude, and strong team building skills. This role will will serve as a leader of the Delivery organizationSkills

  • Ability to understand the client's needs through proactive communication
  • Experience in technical/interactive project management or project resource planning
  • Understanding of high-level business processes, goals, and modes of operation
  • Ability to adapt and thrive in various business and project environments; intuitive understanding of balance between structure and flexibility in process development and application
  • Ability to mediate and resolve internal and external conflicts constructively
  • Ability to identify and cultivate strategic growth opportunities
  • Demonstrated ability to assume a leadership role in managing project, resourcing, and stakeholder risks related to projects, systems and business analysis
  • Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
  • Strong understanding of digital technologies and user experience methodologies
  • Excellent oral, written, problem-solving, and presentation communication skills
  • Must be extremely organized, detail-oriented and capable of self-managing and multi-tasking in a fast-paced, demanding environment.
  • Ability to apply critical and strategic thinking
  • Stress-tolerant, patient, quick thinking and accurate
  • Ability to quickly understand new technology concepts.
  • Expertise with Word, Excel, PPT, and MS Project a must
  • Familiarity and comfort with multiple Project Management methodologies
  • Flexibility, initiative, dedication, and the ability to work with minimal supervision.
  • Willingness to travel on occasion for client meetings
  • Articulate, well-informed, and communicate with confidence
  • Be a skilled, confident presenter and negotiator
  • Agile, SCRUM and Kanban Project Management experience a plus


    • At least ten (10) years of experience in a professional services organization focusing on technology solutions
    • 5+years leadership experience
    • 5+years experience of client facing strategic and tactical planning/delivery initiatives.
    • Experience and familiarity working with Executive level stakeholders

Keywords: Nerdery, Minneapolis , Delivery Director, Executive , Minneapolis, Minnesota

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