Compliance Manager

Company: People Serving People
Location: Minneapolis
Posted on: May 10, 2025

Job Description:

About us:People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you.What do we need:The Compliance Manager supports all People Serving People locations and is essential to helping us achieve our vision that every family has what they need. The primary function of this position is the operation, management and continuous improvement of People Serving People's compliance-related systems and practices. This role helps us fulfill a wide range of compliance functions to ensure we achieve our mission of supporting families who are experiencing housing instability by providing shelter, early childhood education, housing stabilization, and systems change. This position is a good fit for self-starting compliance professionals eager for a diverse and varied scope of work and capable of balancing attention to detail and accountability with exceptional customer service and a strong collaborative mindset. This is a new role, offering an opportunity to collaboratively create a compliance framework that will help us accomplish our mission. Responsibilities:Leads People Serving People's participation in and compliance with the Child and Adult Care Food Program (CACFP). Serves as sponsor principal, partners with sponsor and site staff to comply fully with program requirements and administers all site renewals and additions. Ensures compliance with Occupational Safety & Health Administration (OSHA) guidelines and requirements. Partners with departments to identify areas for continuous improvement and supports departments in fulfilling their compliance obligations.Partners with the People & Culture department and peers to lead and support compliance training and record keeping, including adult and pediatric CPR/AED/First Aid, Naloxone, and Right to Know.Cultivates and uses knowledge of relevant laws, regulations, and licensing requirements to support license-holding departments with meeting their license compliance obligations as needed.Partners with the Chief Operating Officer to discern and implement process improvements related to People Serving People's commercial lines of insurance.Partners with the Chief Operating Officer, Advancement, Finance, Program Directors, and departments to track and fulfill compliance obligations emanating from government grants and funding sources with complex requirements. Develops, implements shares, and continuously improves a system for tracking compliance obligations and ensuring those compliance obligations are met.Develops and maintains a repository for People Serving People policies and procedures and partners with policy/procedure owners to ensure they are updated as scheduled. Develops and updates policies and procedures when necessary and appropriate.Partners with all People Serving People sites to support and perform routine emergency preparedness drills and records drill completion for verification.Chairs People Serving People's Safety Committee.Supervises People Serving People's inventory of Automatic External Defibrillators (AEDs) and Naloxone at all sites, manages those inventories to prevent downtime or unavailability, and partners with key staff to ensure emerging life safety priorities are identified and addressed.Partners proactively with Departments and families to discern and understand compliance needs, centering those needs in planning for continuous improvement of People Serving People's compliance operations, and partners with the Chief Operating Officer to budget for these improvements.Performs continuous improvement activities to ensure People Serving People's compliance solutions are constantly evolving and improving to meet the organization's needs.Provides project management support to departments where necessary and appropriate to accomplish complex compliance tasks including but not limited to site visits, audits, applications and renewals. Performs other duties as assigned by the Chief Operating Officer.Pay and Benefits:$73,000 - $83,000 annuallyFull-Time, Monday through Friday, from 9:00 a.m. to 5:00 p.m.Medical, dental, and vision insurance available.Company-paid life and disability insurance.401(k) with employer contribution at 6 months.40 days of PTO per year.Reduced cost parking or metro pass.Cellphone reimbursement.Reduced childcare rates.12 weeks of paid parental leave.Financial wellness benefit.The chance to make a real difference in the community.Computer Skills: Advanced experience using Microsoft software including Outlook, Word, Excel, and the Microsoft365 suite of applications including Microsoft Teams and SharePoint.Experience implementing and administering Compliance Management Systems is highly desired.Other Qualifications: Strong relationship-building and interpersonal communication (written and verbal) skills. Approachable and comfortable with staff with varying levels of comfort and ability with subject matter, and able to communicate complex information in plain language.Excellent judgment and creative problem-solving skills including negotiation and conflict resolution.Experience providing training (deskside and group) and developing training materials.Experience working in culturally diverse settings and high capacity for cultural humility.Experience developing and executing multi-year compliance plans or desire to do so.Project management experience. PMP, CAPM, or CPPM certification is highly desired but not essential.Able to complete Adult & Pediatric First Aid/CPR/AED train-the-trainer training within three months and maintain it thereafter. Able to complete overdose response train-the-trainer training within three months. Experience overseeing facility safety is highly desired, including the identification and elimination of physical hazards associated with but not limited to tripping, falling and electrocution.Must be able to work after normal scheduled hours when required, including nights and weekends.Willing to center client needs when making operational decisions.Knowledgeable of the impact of trauma and willing to center trauma-responsive principles in decision-making.Familiar with the historical and present-day consequences of systemic racism and willing to apply a racial equity lens in planning and decision-making.Enthusiasm for systems change as well as justice, equity, diversity, inclusion, accessibility, and belonging, and desire to center these goals in work.Must be able to satisfactorily pass annual motor vehicle records checks and maintain an active driver's license to permit transportation between People Serving People's multiple service locations.Compensation details: 73000-83000 Yearly SalaryPIe5311611e8cd-25660-37606001

Keywords: People Serving People, Minneapolis , Compliance Manager, Executive , Minneapolis, Minnesota