Account Manager - Mechanical Service

Company: Egan Company
Location: Champlin
Posted on: November 20, 2023

Job Description:

Overview:
Egan Company is seeking candidates for an Account Manager - Mechanical Service position located in Champlin, MN to join our team! The Account Manager is responsible for acquiring new customers, ongoing account management, and building relationships with stakeholders at all levels, with a focus on mechanical service, within assigned accounts.
Responsibilities:

• 
  
• Prospect for new customers with main focus to include sales of planned maintenance agreements.
  
• Foster long-term relationships with end users, key contractors, and engineers.
  
• Achieve quoted and T&M preventative sales and GP goals.
  
• Use CRM software to prepare proposals and manage customer communications and activities.
  
• Conduct site surveys, work with support staff to create preventative maintenance proposals, coordinate labor for best results with service dispatch coordinators, and manage jobs as needed.
  
• Respond to internal and external phone calls and emails for maximum customer satisfaction and sales.
  
• Estimate solutions per plan/specification requirements and owner-direct opportunities.
  
• Write scope proposals based on estimates including repairs and small projects.
  
• Promote all service offerings to include: mechanical, plumbing, electrical, building automation, fire, security systems, and monitoring.
  
• Work with support staff to create formal plan maintenance proposals and agreements.
  
• Assist in the development of future sales goals.
  
• Promote a positive safety culture and build strong internal partnerships; work collaboratively within a group and with other Egan groups to support Egan's Mission, Vision, and Values.
  
• Advises other groups of additional sales potential and assists with promoting service-planned maintenance agreements prior to job closeout.
  
• Approve accounts payable and receivable in a timely manner.
  
• Attend sales and other required meetings.
  
• Attend monthly safety lunches and perform safety audits to promote a Stay Safe culture.
  
• Identify and communicate process improvements and other opportunities to management.
  
• Track sales activities and forecast sales opportunities in CRM.
  
• All other duties as assigned.
  
  Position Requirements:
  
  • 
    
  • High school diploma or GED required; Bachelor's degree preferred.
    
  • 2+ years of sales or sales-related experience, preferably within mechanical, electrical, or limited energy.
    
    Qualifications:
    
    • 
      
    • Working knowledge of estimating processes and procedures.
      
    • Ability to present to both internal and external groups.
      
    • Ability to learn and promote other areas of the business.
      
    • Proficient in the use of standard office computer programs such as Microsoft Office and Google Suite.
      
    • Strong organizational skills to deal with competing customer needs.
      
    • Strong demonstrated negotiation skills
      
    • Demonstrated ability to develop strong relationships.
      
    • Ability to work independently with minimum supervision.
      
    • Strong desire to grow professionally and to learn and retain technical information.
      
      Working Conditions:
      
      • 
        
      • Performance of duties will be in the office and/or at home, customer sites, and jobsites.
        
      • Ability to stand or sit for extended periods of time.
        
      • Exposure to loud noise, dirt, and exposure to the elements are to be expected on job sites, along with climbing ladders/stairs, uneven ground, bending, kneeling, and twisting.
        
      • Ability to travel to local client sites and jobsites regularly is required.
        
        OUR SUCCESS IS SHAPED BY THE STRENGTH OF OUR TEAM
        At Egan, our shared passion and pride are redefining the industry standard of customer care. We work together to promote teamwork, embrace innovation, act with integrity, pursue growth, and stay safe. We are committed to providing the growth opportunities in which our employees and customers are looking.
        From general contractors and architects to building owners and facility engineers, Egan Company collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At nearly 1,000 employees occupying our offices and work-sites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we're proud to be recognized as one of America's Safest Companies for recurring years.
        Egan Company is one of the largest, multi-trade, specialty construction contractors and system integrators in the Midwest. We provide in-house expertise in planning, design, engineering, construction, and maintenance by representing over 15 skilled trade unions serving virtually every infrastructure discipline in the industry. Core services include: mechanical, electrical, engineering & design, curtain wall/glazing/panel systems (InterClad), millwrights, fabrication, building systems, controls & system integration, and service.
        
        WHY JOIN US AT EGAN COMPANY?
        Watch this quick video to learn why our employees choose Egan Company: https://bit.ly/CultureAtEgan To view, you may need to copy and paste the address into your browser - it'll be worth it!
        
        APPLICATION INSTRUCTIONS AND EMPLOYMENT PRACTICES
        Egan Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, and status with regard to public assistance, protected veteran status, familial status, or other characteristic protected by law.
        We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email recruiting@eganco.com.
        Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment substance abuse test and a background check. We also participate in E-Verify. #LI-Hybrid

Keywords: Egan Company, Minneapolis , Account Manager - Mechanical Service, Executive , Champlin, Minnesota