Operations Manager - Securities Reference Data
Company: RBC Wealth Management
Location: Minneapolis
Posted on: May 28, 2023
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Job Description:
Come Work with Us! At RBC, our culture is deeply supportive and
rich in opportunity and reward. You will help our clients thrive
and our communities prosper, empowered by a spirit of shared
purpose. Whether youre helping clients find new opportunities,
developing new technology, or providing expert advice to internal
partners, you will be doing work that matters in the world, in an
environment built on teamwork, service, responsibility, diversity,
and integrity. Job Title. Operations Manager - Securities Reference
Data. Job Description. What is the opportunity?. As an Operations
Manager II, you will lead a team of Operations Specialists and
direct their daily work flows to ensure department service levels
are met. The Securities Reference Data team is responsible for
setting up, troubleshooting and supervising the universe of
investable securities offered to RBC Wealth Management clients. You
will provide training, coaching, development, process improvement,
and problem solving for your team and act as a liaison to internal
departments and RBC businesses. If you have a proven leadership
ability and want to grow your career, we want to hear from you!.
What will you do?: Supervise and direct daily work flows to ensure
department service levels are met. Hire, onboard, and train new
team members. Provide training, coaching, recognition and
development for the team members, fostering teamwork and planning
for succession. Serve as a subject matter expert for department
processes supported by team. Liaise and provide customer service
support for individuals requiring research, problem resolution, or
securing information from other Operations departments, RBC
Business Units, external customers or industry participants.
Develop and maintain department procedures. Conduct operations
process oversight to ensure adherence to department procedures,
risks are mitigated, and regulatory requirements are met. Review
exceptions to standard processing to ensure overall compliance with
regulations, firm policies, and accepted business practices.
Accurately review, verify, and/or record data into technology
supporting department processes. Provide support with department
volume metrics, staffing models, financial forecasts, and budgets
as required. Reduce risk, increase efficiencies, or enrich customer
service by suggesting process changes and/or system modifications.
Participate in business requirement development, UAT testing,
end-user training, and implementation support for enhancements and
new firm initiatives for changing technology systems supporting
department processes. Perform other duties and responsibilities as
assigned. What do you need to succeed?. Must-have: Degree from an
accredited university OR high school diploma with 5+ years of
securities, banking, technology and/or job specific industry
experience. At least 3 years of prior securities, banking, and
technology and/or job specific related industry experience.
Securities license 7 or 99 (or ability to obtain license within 120
days). Demonstrated and sound managerial experience leading and
managing a team. Exceptional interpersonal, verbal and written
communication skills, with an ability to work effectively with all
levels of staff and management. Nice-to-have: 4-year degree from an
accredited university in business, finance or related field. 3+
years credit operations, project management, vendor management,
analysis, and/or risk control experience. Whats in it for you?. We
thrive on the challenge to be our best, progressive thinking to
keep growing, and working together to deliver trusted advice to
help our clients thrive and communities prosper. We care about each
other, reaching our potential, making a difference to our
communities, and achieving success that is mutual: A comprehensive
Total Rewards Program including bonuses and flexible benefits,
competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing
opportunities. Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing
team. Flexible work/life balance options. Opportunities to do
challenging work. Opportunities to take on progressively greater
accountabilities. Access to a variety of job opportunities across
business. Job Summary. Address: Minneapolis, Minnesota, United
States of AmericaCity: USA-MN-MINNEAPOLISCountry: United States of
AmericaWork hours/week: 40Employment Type: Full timePlatform:
Wealth ManagementJob Type: RegularPay Type: SalariedPosted Date:
2023-03-29Application Deadline: 2023-06-30. Inclusion and Equal
Opportunity Employment. At RBC, we embrace diversity and inclusion
for innovation and growth. We are committed to building inclusive
teams and an equitable workplace for our employees to bring their
true selves to work. We are taking actions to tackle issues of
inequity and systemic bias to support our diverse talent, clients
and communities. ??????? We also strive to provide an accessible
candidate experience for our prospective employees with different
abilities. Please let us know if you need any accommodations during
the recruitment process. Join our Talent Community Stay in-the-know
about great career opportunities at RBC. Sign up and get customized
info on our latest jobs, career tips and Recruitment events that
matter to you. Expand your limits and create a new future together
at RBC. Find out how we use our passion and drive to enhance the
well-being of our clients and communities at rbc.com/careers.
Keywords: RBC Wealth Management, Minneapolis , Operations Manager - Securities Reference Data, Executive , Minneapolis, Minnesota
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