Valet Assistant Manager

Company: Cornerstone Parking Group, Inc.
Location: Minneapolis
Posted on: May 27, 2023

Job Description:

Description:Who We AreCornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are.Position OverviewAn integral part of the parking and valet operations team, the Assistant Manager position is responsible for helping guide and execute all facets of the operation. This includes team building, client communication, operational planning and execution, and strategic collaboration.ResponsibilitiesTeam Orientation, Leadership & ExcellencePromote a team environment that delivers quality service to all internal & external customers in a manner that professionally represents Cornerstone.Work with Manager to develop a team of leadership personnel within the Valet Team.Create, communicate, and reinforce leadership and staff expectations.Practice and promote servant leadership by leading by example, putting the needs of others before our own needs, and empowering and equipping your employees to do and be their best.Hold daily huddles with Valet Captains. Develop and communicate plan of action for each day.Demonstrate and live out Cornerstone's mission to be the trusted extension of our client, and our core values of Integrity, Passion, Teamwork, and Excellence.Recruiting, Staffing & TrainingAssist Manager with interviewing valet candidates and onboarding new valets. Conduct New Employee Orientation.Work with HR to ensure compliance and consistent hiring and on-boarding practices.Design, deliver, document, and maintain an appropriate training platform for all on-site Cornerstone team personnel.Operations & IntegrityWork with Manager to design safe and efficient operating plans for each valet location.Create and maintain valet operations manuals for each point of service/sale.Ensure all valet operations deliver a professional image and service to all customers.Client Relations & DevelopmentDevelop strong professional and working relationships with all clients that results in operational effectiveness and new business opportunities.Assist Manager in creating monthly operational reviews for client to create a forum for communication and relationship building.Human ResourcesResponsible for updating timecards, scheduling, wage changes, and other payroll related items.Responsible for employee promotions, disciplines, and terminations.Work with Human Resources regarding worker's compensation claims, FMLA, LOA, and other employee related items.Financial & Misc.'Audit and track daily valet tickets and deposits.Ensure accurate documentation and banking of all revenue and income ensuring integrity.All other duties and/or tasks as assigned.Benefits$48,000 - $50,000 annually, depending on qualifications and experience128 hours of PTO; 6 automatic paid holidaysMedical, Dental, Vision, Voluntary Life offered after first 60 daysGroup life, Short Term Disability/Long Term Disability: 100% premium paid for by CornerstoneComprehensive, paid trainingRewarding and fun work environmentOpportunity for AdvancementRequirements:High school diploma or equivalent. Higher education strongly preferred.Valid Driver's License, able to operate a manual transmission.Able to promote and instill enthusiasm, passion, teamwork & leadership in all operating platforms.Previous customer service/client relationship experience required.Minimum 2 years management experience providing leadership in a team environment.Excellent problem solving, critical thinking, interpersonal skills.Demonstrated ability to communicate effectively and accurately, both verbally and in written form. Able to read, understand, and converse in the English language.Is dependable and can adapt to a changing environment.Proficiency with Microsoft Office, including Outlook (email), Word and Excel.Able to stand, walk, and jog in diverse weather conditions as needed for training and operational purposes.Able to work outside (as a valet/traffic control) in diverse weather conditions for extended periods of time as needed.Able to sit at a desk for extended periods of time.Able to work on computer & keyboard for extended periods of time

Keywords: Cornerstone Parking Group, Inc., Minneapolis , Valet Assistant Manager, Executive , Minneapolis, Minnesota