Case Manager (Emergency Shelter Housing) - Hybrid

Provide case management services to residents of Our Saviour's Shelter; meet weekly with individual residents to establish their personal goals and work toward a plan for self-sufficiency.Coordinate services with other case managers in the communityProvide residents with current and appropriate information regarding employment, savings, housing, and other resources addressing their goals.Develop, plan, and implement programmatic experiences that inform and enrich the lives of residents.Conduct Coordinated Entry Screenings with all assigned residents and resident orientations.Onboard and provide residents with access to Housing Stabilization Services, including completing a Person Centered Plan for eligible participants.Authorize bed extensions to residents when appropriate.Facilitate conflict resolution meetings between residents and promote a sense of community among the emergency shelter residents.Assist with crisis prevention/intervention to support housing stability; promote harm reduction education; respond to emergencies.Help arrange or provide residents' transportation and access to medical, health, and social services; assist with forms to access housing and other potential benefits.Maintains detailed records and case notes of resident goals and progress promptly.Participate in regularly scheduled case review meetings with the case management team and monthly community meetings with residents.Performs required case management duties such as completing client data reporting and documenting, updating program materials, forms, housing applications, etc.Prepare and file reports, as required by Hennepin County and other appropriate OSH housing reports.Work cooperatively with internal and external stakeholders, such as Hennepin County, - outreach organizations, and volunteers that provide services to our residents.Assist the program director and shelter manager with various tasks, including but not limited to shopping, special project, etc.Helps train and onboard new staff.Works the front desk 1-4 times a month, depending on the need.Required Skills and Abilities

• Demonstrated cultural fluency and commitment to diversity.
• Ability to demonstrate empathy and sympathy for others and use soft skills
• Knowledge and ability to utilize Harm Reduction and Housing First principles.
• Able to communicate effectively in writing, by phone, and in person
• Strong attention to detail and time management skills.
• Ability and willingness to learn about homelessness and factors impacting our participants.
• Ability to drive and use their own vehicle for client visits and servicing clients to appointments.
• Computer skills: Can use Google suite, Microsoft suite, emails, instant messaging, and other tech programs to complete tasks.
• Ability to move around, work on a desk and in front of a computer, sit for long periods, use keyboard and mouse, and perform repetitive motions such as typing, sorting, pinching, and other office routines.
• Ability to lift up to 50 pounds.Experience and Qualification Requirements:
  • Familiarity or trained in Homeless Management Information System (HMIS) and Casenote Software
  • Background and experience in non-profit organizations, human services, and similar programs
  • 4-year degree or equivalent in (social work, human services, sociology or psychology)Licensed Social Worker (a plus)
  • Demonstrate and maintain a good driving record, a reliable vehicle and insurance, and a valid driver's license
  • Ability to pass a criminal background check and pass and maintain an MN Department of Human Services background study.Job Type: Full-Time, Non-exempt
    Pay Rate: $18-21, hourly
    
    Diversity, Equity & Inclusion
    OSCS is committed to providing a supportive, inclusive work environment. We are an EEO/AA
    employer and will not discriminate against any applicant or employee because of race, color,
    creed, religion, ancestry, national origin, gender identity, sexual orientation, disability, age,
    marital status, or status with regard to public assistance. We acknowledge that experience is
    gained through a variety of settings and value informal experience in addition to formal
    education and work history.
    Additional Information:
    COVID Precautions: OSCS is committed to following federal guidelines and keeping the
    beneficiaries of its programs and its staff safe. All new employees must provide proof of
    vaccination or undergo regular testing. All OSCS employees must be masked when in the
    presence of other staff, volunteers, or clients, regardless of vaccination status.
    COVID-19 VACCINE MANDATE: In compliance with the new federal mandate for COVID-19
    Vaccines, all Our Saviour's employees must be vaccinated or submit proof of weekly testing.Disclaimer. This job description only summarizes the typical job functions, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties of this position. The organization has the sole discretion to amend this job description at any time.Powered by JazzHR

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