Account Manager - Core
Company: Proto Labs Inc
Location: Maple Plain
Posted on: January 27, 2023
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Job Description:
This is a hybrid positions with 3 days a week (Tuesday,
Wednesday, Thursday) onsite in Maple Plain, MN.The Account Manager
- Core is responsible for retaining core transactional revenue
through working with current customer contacts and qualifying
prospective customers that come through various mediums. A key
responsibility of the role is to understand the customer's project
development cycles and timing phone follow-ups to ensure we secure
and retain the business. Additional responsibilities of the role
include, but are not limited to, managing opportunity pipeline,
maintain pipeline integrity, ensure customers have a satisfactory
experience that increases chances of repeat business, account
development and transition to assist account alignment
strategy.What you'll do:Build and maintain relationships with
contacts and serve as they key contact person for all pre-sales and
post-sale activities (quote generation, quote follow up, quote
finalization etc.).Maintain and grow sales of Protolabs services
offerings for retention accounts, through effective cross selling
and upselling to pull through additional revenueIdentify major
risks/opportunities within the account and communicate to sales
management for account transition considerationContinually
achieve/exceed AM activity metricsQualify leads coming in that are
not assigned to sales reps to support acquisition for new customer
companiesDevelop process and follow up cadence to ensure
opportunities are being managed appropriatelyAccurately forecast
opportunities and progress through the various sales stagesManage
interactions within Proto Labs to assure quality service of
accountsMaintain complete and comprehensive information in
CRMChampion of company initiatives, strategies and
platforms.Perform additional tasks as assigned.You have:Ability to
build and maintain relationships with decision makers at customer
companies and successfully obtain referralsAbility to successfully
resolve customer conflictsProficient in Microsoft Office Suite
(Word, Excel, PowerPoint)Proficient with LinkedIn and other social
media selling platformsExcellent written and verbal communication
skillsAbility to communicate effectively across different levels of
professionalsStrong presentation skills with the ability to present
in person and over the phoneIndependent, dependable, resourceful
and self-motivatedAbility to work independently as needed to reach
sales goalsOrganized and strong project management skillsAbility to
make successful cold callsAbility to expedite sales cycle by
relating conceptually with decision makersDemonstrated technical
product savvyEffectively manage multiple tasks without losing sight
of objectivesAbility to shorten sales cycle and sell business
valueThorough understanding of minimum expectations around
technical aspects of offeringsYou also have:Bachelor's Degree in
Business or related field or equivalent education and/or
experienceBonus points for:1+ years of experience with Business to
Business (B2B) Sales, typically in insides sales
preferredExperience with systems and selling tools including, AX,
E-commerce, Engage, PBI preferredWhat you will get:Remote and
hybrid workCompetitive hourlyQuarterly bonus opportunityAnnual
bonus opportunityBenefits including but not limited to:Health
Insurance: Traditional OR High Deductible planFlexible Spending
AccountsHealth Savings Account (including competitive employer
contributions)Dental and VisionBasic and Supplemental Life
InsuranceCompany-paid Short-Term and Long-Term DisabilityPaid
caregiver leavePTO starting at 15 days/yearHoliday PayEducation
AssistanceVolunteer Hours401k with company match and immediate
vestEmployee Stock Purchase ProgramMatching grants through
Protolabs foundationAnd More!At Protolabs, Diversity, Equity, and
Inclusion MattersWe are committed to establishing a culture where
we celebrate diversity, equity, and inclusivity as a way of life.
As we continue to grow, we will purposefully cultivate a safe
environment. We will strive to build diverse teams throughout the
organization by empowering growth for generations to come. The
uniqueness of our employees is who we are as a company. Our pledge
is to establish a global culture that invites, recognizes, and
embraces all contributions to make a us strongerProto Labs
maintains ITAR-compliant operations in all of our United States
based facilities. Due to ITAR regulations, this role is only open
to U.S. Citizens, lawful permanent residents (green card holders)
or foreign nationals granted refugee or asylee status. Individuals
with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT)
are not eligible for hire in this role.Proto Labs, Inc. is an
Affirmative Action / Equal Opportunity EmployerEqual Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Proto Labs Inc, Minneapolis , Account Manager - Core, Executive , Maple Plain, Minnesota
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