Therapeutic Education Manager, MN, IA, MO, KS, ND and SD

Company: Sanofi
Location: Minneapolis
Posted on: June 26, 2022

Job Description:

Job Title: Therapeutic Education Manager (TEM)Direction: Rare Blood Disorders Patient ServicesLocation: USA - Field BasedReport to: Associate Director, Patient EducationCustomers: Patients/Care Partners, Infusion Staff (private offices, clinics, hospitals, and Home Health Agencies)We are committed to significantly improving the health and lives of people with rare blood disorders around the world through groundbreaking science. We empower people with aTTP and CAD to lead better lives and are passionate about supporting our communities and patientsThe Therapeutic Education Manager (TEM) is a key field-based member of the US Rare Blood Disorders Patient Services team. The TEM provides disease and product information and on-going support, when appropriate, to CAD and aTTP patients. The TEM establishes and maintains a strong working relationship with the infusion staff to provide education to ensure a seamless infusion experience for patients. He/she is a subject matter expert on disease state, product, administration and services. The TEM works collaboratively with cross-functional team members to facilitate timely and on-going access to therapy. TEMs must also ensure full compliance with all corporate and industry policies and legal and regulatory requirements, for all field activities.Duties & Responsibilities:1. Infusion Site Education (50%)Educate infusion staff on disease, product, procurement, administration and support services in accordance with approved resources post prescription and/or shipmentEducate home health care providers to ensure they are well-educated prior to treating prescribed patients with approved resourcesDevelop and maintain account plans to support on-going infusion education. Utilizes CRM to manage territory and record activitiesConducting educational programming with infusion staff utilizing approved resources2. Patient Assistance (20%)Ensure the patient is well educated and does not face unnecessary financial barriers or site of care issues to therapyCommunicate any barriers to enrollment and therapy to the prescriber/office staff. Seek to reduce overall cycle time for prescribed patient startsCollaborate cross-functionally with other field-based teams and case managers to support patient access, enrollment and appropriate adherence to prescribed therapy3. Patient Education (30%)Engage with CAD and aTTP patients to educate on disease and product using approved resourcesConduct branded and unbranded patient education programs (live and virtual) for CAD and aTTP patients using approved resourcesSupport appropriate on-going adherence to prescribed therapyIdentify opportunities to further support the CAD and aTTP communities, including representing Sanofi Genzyme at local patient eventsMaintain accurate and timely documentation of patient engagement within the CRM systemKnowledge, Skills & Competencies / Language:Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environmentExcellent presentation skillsExperience with medical and pharmacy benefit productsEmpathetic listening skillsLanguage requirements: English required and Spanish preferredQualifications :BA/BS Degree is required, a nursing or clinical background is preferred; an advanced degree is a plus. The TEM is not the patient's medical processional, however, and must not be involved in care decisions or to provide medical advice. The patient should always be referred to his/her provider for medical advicePrevious commercial and/or clinical experience (hospital or home health) with IV infusions is requiredPrevious 3-5 years account management skills and/or patient education industry experience preferredPrior product launch experience preferredRequirements of the job: Ability to travel up to 80% within a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geographyValid Driver's LicenseCandidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. All US based roles require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.GD-SGLI-GZPDNAt Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.PDN-9575b81c-de6b-4844-90a7-5f15783217b3

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