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Patient Services Manager 2

Company: Sodexo
Location: Minneapolis
Posted on: June 26, 2022

Job Description:

Unit Description:Join a stable organization that gives back to the community, invests in and grows it's people, and offers schedules with work-life balance!
Sodexo is seeking a Patient Services Manager 2 at Children's Minnesota Hospital located in Minneapolis, Minnesota. The Patient Services Manager will direct and oversee the in-patient room service feeding for one of the largest freestanding pediatric health systems in the United States. We are looking for a Patient Services Manager who will manage the daily food service program for patients, ensure Sodexo Standards including recipe compliance and food quality, manage labor cost and compliance, schedule staff, and manage safety.
If you have experience as a Registered Dietitian or have Food Service Manager or Supervisor experience in a healthcare environment, you are encouraged to apply now!
The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery;
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
  • perform tray assessments to ensure food quality and presentation and tray accuracy;
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
  • perform management functions that include direct supervision of hourly associates including employee development.
    Is this opportunity right for you? We are looking for candidates who have:
    • excellent leadership and communication skills;
    • passion for our patients and customers;
    • Registered Dietitian and/or knowledge of nutrition and specialized diets;
    • experience with oversight of diet offices; and/or
    • strong management or supervisory skills, preferably in healthcare
      Learn more about Minnesota Children's at https://www.childrensmn.org/
      Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
      After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
      • Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
      • Obtain one dose of a single-dose vaccine no later than January 27, 2022Position Summary:Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
        Key Duties
        • Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
          • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
          • Establishes operating standards, implements quality improvements and communicates them to employees.
          • Performs audits and prepares reports.
            Qualifications & Requirements:Basic Education Requirement - Associate's Degree or equivalent experience
            Basic Management Experience - 2 years
            Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
            Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Minneapolis , Patient Services Manager 2, Executive , Minneapolis, Minnesota

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