AI Automation Consulting Manager
Company: Deloitte
Location: Minneapolis
Posted on: June 25, 2022
Job Description:
Work you'll do
- Responsible for driving the strategy and design, and ensuring
delivery of robotic and intelligent automation solutions;
understanding our client's business challenges and integrating
capabilities such as RPA, machine learning, NLP, and intelligent
virtual assistants to create seamless solutions
- Advise clients in assessing strategic options, making critical
decisions, and implementing intelligent automation solutions in
functional areas such as Finance & Accounting, Supply Chain, Human
Resources, Information Technology, Contact Center, and Data
Management with increasing demand for heart of the business
functions like Engineering, Merchandizing, Pricing, and Sales
- Serve as integrators between business needs and technology
solutions, helping to create technology enabled solutions tailored
to solve business challenges
- Work with clients to develop strategy and governance for the
broader organizational intelligent automation program and goals
(e.g., establishment of COE, automation vision and program
objectives, automation organizational structure, program
scalability, automation value realization)
- Collaborate with firm technical leaders to understand and bring
to bear innovative AI and digital technologies to transform
business processes
- Lead cross-functional teams to identify and prioritize key
areas of the business where ML, NLP and other intelligent
automation and AI solutions can drive significant business
benefit
- Guide both client and Deloitte teams in identifying and
prioritizing automation candidates and develop associated business
cases for opportunities
- Collaborate across the firm to bring advise, implement, and
operate capabilities together to drive seamless services for
clients
- Prepare client engagement deliverables (e.g., business cases,
CoE playbooks, intelligent automation prioritization and pipeline,
implementation roadmap, test strategies and plans) to ensure
quality of content and presentation aligned with statement of work
and Deloitte standards
- Coordinate with technical teams to identify and triage
performance and operational issues that arise throughout the course
of automation implementations
- Advise clients to start and/or scale automation programs by
sharing insights about automation trends in the marketplace
including art of the possible using intelligent automation , 3 rd
party vendor capabilities, scaling challenges, technology
requirements, etc.
- Partner with senior client leadership throughout the course of
planning and implementation engagements, and serve as a liaison
with the technical team and client team
- Support Deloitte leadership with business development efforts,
including account building, sales pursuits, and thought-ware
development
- Foster talent within the AI & DO team, building high performing
teams and supporting development of staff within the practice
- Act as a strong role model for Diversity, Equity, and Inclusion
(DEI) and allyship for team members
The Team
AI & Data Operations
I n this age of disruption, organizations need to navigate the
future with confidence, embracing decision making with clear,
data-driven choices that deliver enterprise value in a dynamic
business environment.
The AI and Data Operations team leverages the power of data,
analytics, robotics, science and cognitive technologies to uncover
hidden relationships from vast troves of data, generate insights,
and inform decision-making. Together with the Strategy practice,
our Strategy & Analytics portfolio helps clients transform their
business by architecting enterprise programs and differentiated
strategies to win in their chosen markets.
The AI & Data Operations team works with our clients to:
- Manage and operate large scale data platforms (cloud, on-prem,
hybrid), automation and hyper automation capabilities and operate
AI foundries to allow our clients to drive insights from the vast
troves of data in their systems and ecosystems
- Deploy hyper automation and cognitive and science-based
techniques to manage data, predict scenarios and prescribe
actions
- Drive operational efficiency by maintaining their data
ecosystems, sourcing analytics expertise and providing As-a-Service
offerings for continuous insights and improvements
Qualifications
Required:
- Minimum of a bachelor's degree and 8+ years consulting/and or
industry experience or an MBA with 6+ years relevant work
experience.
- Demonstrated functional knowledge of RPA, including
market-leading trends and platforms (e.g., Automation Anywhere,
Blue Prism, UiPath, and WorkFusion)
- Demonstrated functional knowledge of intelligent automation
market leading trends and technologies (e.g., AI, machine learning,
NLP) and platforms (e.g., AWS, GCP, Azure)
- Experienced in leading or managing teams and change initiatives
(especially in a project management role)
- Experience with budgetary responsibilities related to projects
or resources
- Experience with process mapping and process redesign
activities
- Strong oral and written communication skills, including
presentation skills (MS Visio, MS PowerPoint)
- Experience with Microsoft Excel
- Ability to travel up to 50% on average, based on the work you
do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Ability to lead small teams focused on specific work streams of
larger projects
- Prior consulting experience is preferred
- Strong problem solving and troubleshooting skills with the
ability to exercise mature judgment
- Exceptional communication and analytical skills with the
ability to communicate findings to clients and team members
- Ability to anticipate client and project requirements in
advance to plan for successful execution of projects
- Ability to work independently and collaboratively with a team
in fast-paced client environment
- Eagerness to mentor junior staff
- An advanced degree (e.g., MBA, MS), paired with relevant work
experience
AI&DE23
Keywords: Deloitte, Minneapolis , AI Automation Consulting Manager, Executive , Minneapolis, Minnesota
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