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Manager, Sales Enablement, RCM

Company: Therapy Brands
Location: Minneapolis
Posted on: June 25, 2022

Job Description:

Company Description
Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes.Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.For more information, explore our solutions at therapybrands.com.
Job Description
BRIEF STATEMENT OF THE PURPOSE OF THIS POSITIONThe Manager, Sales Enablement for RCM Solutions is primarily responsible for supporting RCM Sales for various RCM opportunities, analyzing existing RCM performance from customers that utilize our practice management system (PMS) base, and creating ROI (return on investment) model for selling RCM services.

  • Serve as the subject matter expert on RCM on behalf of the sales and marketing organization
  • Participate in sales opportunities to support the consultative sale of Therapy Brands' suite of products including billing & RCM services
  • Develop and deliver an ROI (return on investment) presentation to customers & prospects, by gathering key performance data during the sales process, analyzing the data and creating a value proposition to sell RCM Services
  • Positively represent Therapy Brands by promoting available products and services and collaborate with other Therapy Brands sales and account management personnel to strategize on shared accounts and markets, leverage relationships with a "consultative" sales approach to customers
  • Assist in hand-off to implementation team after the close of enterprise-level billing and RCM sales
  • Work collaboratively with the RCM operations team to develop and deliver training on billing & RCM services to the sales and marketing team
  • Provide expertise to develop content - both sales and marketing material - to position our billing & RCM services to the marketplace
  • Create professional, dynamic presentations to up-level the sales organization
  • Assist in developing a cohesive story to support the education of our audience throughout the buyer journey - including scripting, content copy, webinar content, and positioning statements for the marketing & sales team
  • Maintain industry and RCM Services knowledge, adapting to changes in the market/competition, participation in regional/national meeting forums and organizations to assist in sales efforts.
  • Additional responsibilities include but are not limited to:
    • Hosting in-person and web-based meetings
    • Participation in professional tradeshows and presentations
    • Assisting sales and operations with finance modeling for new deals
    • Conducting pricing reviews
    • Facilitating proposal creationThrive@TherapyBrandsThrivewithus
      • Bachelor's Degree or equivalent experience.
      • Deep knowledge of Revenue Cycle Management within a healthcare setting including the fundamentals of the revenue cycle:
        • EDI (electronic data interchange), and ERA (electronic remittance advice) enrollment process
        • Claims submission on behalf of clients
        • Rebilling services of claims rejected/denied
        • Follow-up process of claims
        • ERA and cash posting services
        • Credentialing services
        • Benefit and authorization assistance
        • Full and partial revenue cycle outsourcing
        • Denials management
        • Underpayment analysis
        • Technology enabled self-pay services
          • Strong, modernized computer-oriented work capabilities, detail-oriented analytical instincts, and polished presentation skills to any size audience with an emphasis on the use of Microsoft Office Suite of tools (Microsoft Word, Excel, PowerPoint, Outlook) and Salesforce.com. Comfortable promoting billing and RCM services as a primary element, to optimize the Therapy Brands value proposition.
          • Collaborative, inclusive style with internal teams - RCM operations, finance, marketing, legal, and IT departments within Therapy Brands. Demonstrate highly tuned consultative sales approach and account management strategies.
          • Target candidate must have a consulting background to include the following skills:
            • Organization skills
            • Project management skills
            • Facilitation skills (facilitate meetings, and reviews of customer's revenue cycle performance)
            • Analytical skills (analyze the RCM KPIs and benchmark against leading practice)
            • Presentation skills (ability to draft and create presentations to deliver with RCM Sales Executives)
            • Communication skills (excellent communicator and familiarity with healthcare and IT standards as well as RCM workflow/processes
            • Strategic thinking, problem solving and synthesis skills
              • Experience leading conversations with executives
                Additional Information
                All your information will be kept confidential according to EEO guidelines.At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren't just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community.We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.Therapy Brands is an equal opportunity employer.

Keywords: Therapy Brands, Minneapolis , Manager, Sales Enablement, RCM, Executive , Minneapolis, Minnesota

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