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Sr. Delivery Manager

Company: Bluestem Brands
Location: Minneapolis
Posted on: January 16, 2022

Job Description:

We are looking for a Sr. Delivery Manager / Scrum Master to join our team. This role will be based out of our Eden Prairie, MN office which operates in a hybrid work setting. The Sr. Delivery Manager / Scrum Master is a key member within the Customer Operations Technology Team that works collaboratively in an Agile environment focusing on project management and supporting Scrum activities and production deployments as we build solutions for our customer experiences across all channels.This role is highly cross-functional; working closely with our internal Business, IT, Credit, Finance, Customer Care, and Senior Leadership groups while at the same time helping product teams stay on target and deliver their projects as efficiently as possible.You will need to be able to work autonomously, communicate effectively, have a history of successful product implementations using Agile, and be results and metrics-driven. DUTIES AND RESPONSIBILITIES

  • Work on a product team to build, enhance, and support the customer experiences around credit products and payments on orders and payments on accounts
  • Partner with the business and technical stakeholders on the analysis and delivery of the product vision
  • Assist with team standups, retrospectives, backlog grooming, sprint planning, resource allocation, etc.
  • Owns releasing deployments to production environments
  • Coordinate and monitor technical projects or programs from initiation through delivery; including coordination with vendor integrations
  • Report out on project financials, team velocity, milestone progress, and other key project metrics
  • Ensure features are completed on schedule and within budget
  • Keep leadership informed of key issues that may impact completion, budget, or other results that may limit the rollout of new product features
  • Servant Leader: thrives on putting the interests of the team ahead of yourself
  • Not looking for a hero, looking for someone who can help elevate the team and hold them accountableQUALIFICATIONS
    • BA/BS degree in business, computer science, information technology or related field required
    • 5-7 years of experience working with business and technology teams
    • Servant Leader: thrives on putting the interests of the team ahead of yourself
    • Entrepreneurial spirit and high desire to work with an innovative team
    • Comfortable in a deadline-driven environment with rapidly changing priorities
    • Excellent organizational skills
    • Creative, energetic, passionate, and flexible
    • Understand fundamentals of iterative, agile, and other methodologies
    • Understand fundamentals of software development processes, and procedures
    • Experience with agile planning, execution, and collaboration tools (such as JIRA and Confluence)
    • An inquisitive and curious nature that drives you down a path of discovery
    • The ability to interpret tribal knowledge into articulate process documentation
    • Solid understanding, or ability to quickly grasp, systems design and architecture
    • Comfortable challenging the status quo to improve operational efficiencyPREFERRED QUALIFICATIONS
      • JIRA administration experience
      • Scrum Master Certification from a reputable organization (e.g. Scrum.Org, etc.) ABOUT BLUESTEM BRANDSBLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Northstar and Orchard Portfolios. This position falls under the Northstar Portfolio, which is led by Fingerhut a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands.At Northstar, youll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development.Youll work hard at Bluestem, so you deserve more than just a paycheck. From great benefits, employee discounts and incentive plans to small touches jeans-every-day dress code, Keurig coffee in the office, and flexibility to balance everyday life with work, this is the place youll want to be. Join the Northstar team at Bluestem Brands to make an impact, be inspired and be valued, every day.
        To be considered please apply to the following link:https://bit.ly/3mw1qmZby Jobble

Keywords: Bluestem Brands, Minneapolis , Sr. Delivery Manager, Executive , Minneapolis, Minnesota

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