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Senior Client Manager

Company: CBX LLC
Location: Minneapolis
Posted on: November 23, 2021

Job Description:

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description What your role is---Account Management is at the heart of organization and our direct connection to our clients. We believe in consistently exceeding client expectations, delivering everything we promised and more to bring their brand to life. You'll wear many hats and keep a lot of plates spinning at once, so it helps to have a cool head, good sense of human and a bartender that knows your name. As a an Account Manager, you are expected to be a team leader and a brand keeper, while servicing client needs and influencing CBX culture. The Senior Account Manager partners with creative and strategy teams to ensure the projects and clients are being managed with the right brand consultation and perspective. You will be responsible for managing the day-to-day while building and maintaining meaningful client relationships to support the procurement for repeat business and fiscal management on a project basis.Essential Functions/Responsibilities are included but not limited to:Project ManagementManages brand and project teams to deliver highest standards of excellence in service, strategic consultation on a project level, creativity and professionalism.Serves as the direct contact liaison between the client and creative, strategic and production teams.Receives and provides all client direction, questions, and relevant information to teams.Drives and influences the project process from initial briefing through implementation.Develops comprehensive and inspirational creative briefs with appropriate timelines.Inspires CBX creative teams to maximize the effectiveness and appropriateness of creative work.Ensures alignment with creative brief, account strategy, and understanding of client issues.Coordinates internal review meetings and client meetings and conference calls as appropriate.Determine "readiness" of work for client presentations with the senior creative and strategy teams.Ensures smooth transition of the creative/strategic process to the production process. Organizes content, flow and materials with Design Director to create a compelling, thought-provoking presentation and representation of CBX.Client ConsultationProvides client with distinct point-of-view on marketing, creative strategies, target audience, competitive set, trends, and opportunities for building brand awareness, competitive point of difference, and relevance with target audience.Develops and presents category analyses and market audits to provide a clear perspective to support creative directionRelationship Building/MaintainingDevelops relationships with clients to support the procurement of repeat business.Seeks out opportunities to provide additional information on brand that is outside of project scope.Provides "added value" through the strength of the relationship and personal association.Financial Develops proposals, budgets, and reconciliations for all project activity on assigned accounts.Reviews financial performance against approved fee and expense budget.Manages project deliverables and requests addendums for out of scope work.Submits invoice requests, review/approves invoices, and tracks receivables.Manages individual financial targets, as specified by the /VP Client Services/General Manager/Managing Partners. Position Requirements Some Core CBXpectations as a People Manager of CBX:Creative Mind - Dirty Hands - Good Manners - Straight TalkInspire, motivate and challenge your team to excelMake meaningful contributions to team assignments and initiativesMaximize your productivity and support productivity of those around youSupport and contribute to growth initiatives beyond daily responsibilitiesCompetencies we like:Project Management and brand consultation skillsSelf-motivated, proactive thinkerAnalytic and strategic thinkerDisplays professional demeanor at all times, using discretion and good judgementPrioritizes and plans realistic timelines and action plansExcellent organizational skills accompanied with attention to detailStrong communications skills, both written and verbalAbility to multi-task and to work in a fast-paced, collaborative environmentCreative problem solverEmpathic and passionateA few Qualifications that will help:A few Qualifications that will help:Bachelor's degree from an accredited college4-6 years of related experienceStrong background in client relationship building and team leadershipAbility to present effectively to clients and internal teamsAbility to manage, drive and develop multiple accounts and projects simultaneously This position is currently accepting applications.

Keywords: CBX LLC, Minneapolis , Senior Client Manager, Executive , Minneapolis, Minnesota

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