Product Manager

Company: CEI Fleet Collision and Safety
Location: Minneapolis
Posted on: April 10, 2021

Job Description:

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need We are looking for a Product Manager who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. Are you:

• Excited about an opportunity to work cross-functionally within a global organization to drive customer satisfaction and win revenue?
• An entrepreneur at heart with a desire to be a SME and dip your toes into several areas of the business? As the Product Manager, you will be a critical link between Element's maintenance product and our client base. As a subject matter expert, you will engage with the sales team and clients to communicate the maintenance product value proposition, lead initiatives to enhance the customer experience and drive revenue growth and customer satisfaction goals. You will be responsible for overall tactical implementation of strategic product roadmap initiatives. A Day in the Life
  • Identify customer needs and growth opportunities
    • Gain a deep understanding of customer experience and product gaps via direct client feedback and in-depth customer survey reviews
    • Continuously engage with internal stakeholders, including operations, sales and account management to gather feedback on product enhancement opportunities
    • Gain market intelligence via monitoring competition and gathering current marketplace information on pricing, products and industry trends
    • Quantify revenue growth and cost savings opportunities to support prioritization of future product roadmap initiatives
    • Engage in sales process for prospects and existing clients
      • Participate in prospect and client meetings and act as SME for in-depth product discussions to promote value proposition
      • Continuously review and maintain RFP responses in global database for maintenance product
      • Collaborate with sales and RFP team to provide tailored responses to individual RFPs
      • Provide training to develop product awareness and understanding
        • Develop and maintain product sales & marketing materials
        • Regularly engage with internal stakeholders to provide product training focusing on the values the maintenance product delivers for clients
        • Drive execution of maintenance product roadmap
          • Develop detailed product plans and business requirements that translate strategy into action on the journey to implement product roadmap initiatives
          • Track record of cross-functional leadership experience with ability to communicate product & business goals effectively to the IT developer community
          • Collaborate with sales, account management and marketing teams on the successful rollout of product enhancements & innovations Requirements
            • Bachelor's Degree required
            • 3+ years product management experience preferred
            • Excellent communication, leadership, and client service skills
            • Extensive business acumen and deep understanding of business objectives / product vision
            • Ability to collaborate effectively within tech environment as a business/product subject matter expert
            • Entrepreneurial and solution oriented mindset with strong bias for action
            • Excels in fast-pace work environment
            • Proficient in Microsoft Office Suite (Word, Outlook, Excel) What's in it for You
              --- A culture of innovation, empowerment, decision-making, and accountability
              --- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
              --- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
              --- Flexible work environments Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.--

Keywords: CEI Fleet Collision and Safety, Minneapolis , Product Manager, Executive , Minneapolis, Minnesota