National Account Manager
Company: MAUD BORUP
Location: Hamel
Posted on: February 26, 2021
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Job Description:
I. Purpose The account manager is our key customer's key point
of contact; responsible for driving strong relationships and
business growth alongside daily management of the account. This
role will work with some of our brand's largest customers, making
up an important percentage of our revenue. The account manager
should have strong knowledge of the client's needs and ensure their
expectations met and exceeded. This position will also be
accountable to develop new business within existing clients and
contacts, as well as develop new relationships with potential
clients. II. Duties Develop and continue a solid and trusting
relationship between account and company. -- Meet all client needs
and deliverables according to proposed timelines, especially
information data entry with various deadlines. -- In depth analysis
of account data to provide account relationship management and
support. -- Plan and present reports on account progress, goals,
and quarterly initiatives to share with team members, stakeholders.
Communicate opportunities cross-functionally to strengthen customer
relationship. -- Short- and long-term strategic planning to improve
account results. -- Work with design, sales, creative, advertising,
logistics, shipping managers, marketing, and other internal and
external team members to ensure account has the highest quality of
materials and best service level within agreed upon terms. --
Bridge leaning gaps between account and company to further solidify
the relationship. -- Resolve account issues and any customer
complaints. Implement support programs / systems at company to best
serve account. -- Manage support team for the account ensuring
sales reports and store set analysis are completed for each season.
-- Negotiate pricing and contracts with the account and establish &
enforce timelines for results. -- Collaborate with internal and
external sales and marketing teams to maximize profit by
cross-selling and up-selling. -- Expand relationships with existing
contacts; develop new relationships across the market. III.
Knowledge 1. Requirements -- 3+ years working with consumables
and/or hardlines. -- 3+ years working in and managing retailer
online data systems for item setup -- 5+ years' previous work
experience in sales, account management, or relevant experience in
consumables--- Club, Drug, Dollar, Foodservice, Broker, and
Specialty. -- In-depth understanding of mass retailers and their
position in the industry. -- Proven results of delivering client
solutions and exceeding sales and support goals. Able to analyze
data and sales statistics to translate results into better
solutions. -- Eager to expand the company with new sales, clients,
and territories. -- Strong negotiation skills, with ability to
follow-through on client contracts. -- Able to multitask,
prioritize, and manage time efficiently. Organized team player. --
Goal-oriented, Self-motivated and self-directed. -- Encouraging to
staff and team; able to mentor and lead. -- Computer skills, and
experience with CRM (Customer Relationship Management) software and
the Microsoft Office Suite, with emphasis on superior Excel skills.
-- Ability to work from office and travel as needed.
Keywords: MAUD BORUP, Minneapolis , National Account Manager, Executive , Hamel, Minnesota
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