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Technician Support Specialist

Company: Plunkett's Pest Control
Location: Minneapolis
Posted on: June 14, 2018

Job Description:

Technician Support Specialist Are you a dynamic, energetic, and motivated person who can work independently and with a team? Does the idea supporting providing excellent customer service to our commercial and residential clients every month interest you? Do you have a valid driver's license and are ready to work on one of the top service teams in the upper Midwest? Would like the flexibility to manage your time? Working out of your home, you will be servicing the _______ area. The Technician Support team member is provided a company truck, competitive compensation and excellent benefits package including vacation, sick time, medical insurance, and a 401k retirement plan. POSITION DESCRIPTION: The Technical Support Specialist is an experienced technician who can care for almost any account we have on either a temporary or permanent basis. Ability to identify and solve pest problems in the most complicated situations, such as large food plants. Essential Job Duties:

  • Ability to care for an open route, including solving existing pest problems, updating instructions, and organizing the route for a new technician.
  • Drive company vehicle to client sites to provide services in a professional and safe manner
  • Participate fully in training opportunities to enhance knowledge; and to meet requirements for licensing and safety standards
  • Work in a safe manner by adhering to OSHA, state requirements, and Plunkett's policies and procedures
  • Maintain proper inventory of tools, equipment, and materials in company vehicle to complete all work and tasks assigned
  • Project a professional image; is friendly, pleasant, and courteous when dealing with internal and external clients
  • Perform effectively with minimal direction and without direct supervision
  • Adapt quickly to change and work under tight deadlines
  • Organization of own work and completion of work on a timely basis
  • Communicate effectively with internal and external clients
  • Work as part of a team that provides "Best in Class" solutions and client service
  • Cooperate with company management by performing any other duties as assigned Job Requirements To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Minimum Requirements
    • High school diploma or equivalent
    • Must be willing to travel up to 4 nights per week for extended periods.
    • Excellent written and verbal skills a must!
    • Ability to maintain a high level of confidentiality
    • Utilize application equipment (spray guns and bottles, hoses etc.), inspection equipment, and small hand tools
    • The ability to work extended hours and some weekends
    • Must have a valid driver's license and acceptable driving record
    • The ability to pass state licensing exams
    • Physical capability assessment, favorable drug test, and acceptable background record is also required Preferred Requirements
      • Previous Pest Control experience preferred.
      • Experience working with minimum supervision; able to problem solve and keep detailed records
      • Six months experience in a route management, route sales, customer service, sales or account management position
      • Has experience using computer-based and mobile applications Physical Demands and Work Environment
        • Communicates through telephone conversations, face-to-face interactions, texts and email
        • Lift/push/pull 25lbs-50lbs regularly; some routes may occasionally require lifting/pushing/pulling up to 100lbs
        • Extensive bending, kneeling, stooping, crouching, crawling, reaching overhead, climbing a ladder, working in confined spaces, walking for long periods, and sitting for long periods
        • Utilize application equipment (spray guns and bottles, hoses etc.), inspection equipment, and small hand tools
        • Tolerate a variety of environmental conditions; indoors and outdoors during seasonal weather, damp locations, and dusty locations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Plunkett's: Plunkett's is a 3rd generation family owned business established in 1915 celebrating over 100 years of continued growth! Our 400 employees enjoy competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training, and career development. Plunkett's is an outstanding, privately owned company that holds a great deal of opportunity for people who want to step up and start an exciting career! Plunkett's is an equal opportunity employer and committed to hiring and retaining a workforce that reflects the diverse communities we serve. EOE/Minorities/Females/Protected Vets/Disabilities/LGBT0 Job Posted by ApplicantPro

          Keywords: Plunkett's Pest Control, Minneapolis, Technician Support Specialist, Engineering, Minneapolis, Minnesota

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