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Office Administrator-Shakopee, MN

Company: A C Nelsen RV World
Location: Shakopee
Posted on: March 19, 2023

Job Description:

Job Type Full-time Description About us: For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers. What You ll Be Doing: Come work for the oldest dealership in the world! We are currently seeking an individual to fill a Full Time Office Administrator position at our Shakopee location. The applicant must have excellent customer service skills, organization and be an excellent team player. We prefer the applicant has prior experience in an office administration-type of role.

  • Assists in answering phone calls and directing to the proper department
  • Assists in title-work and deal preparation as needed
  • Processes and completes service department work orders
  • Ensures that all warranty paperwork is properly documented and that all verifying criteria needed by the factory/distributor are processed correctly
  • Keeps abreast of all company announcements of factory recalls
  • Works alongside accounting department to obtain payments for warranty work
  • Retains customer s service records in an organized manner to ensure the company maintains a good relationship with all clients and to make sure all payments sent and received are properly accounted for.
  • Acts as liaison between the customer and factory while a unit is under warranty. As the liaison they must be sympathetic to the customer s issues and needs, and the factory s abilities and limitations.
  • Processes and prepares components to be returned to manufacturer if requested by manufacturer. Requirements What You ll Need To Be Successful:
    • High school diploma or GED
    • At least 2 years of experience in customer service and/or administrative professional arena
    • Excellent organizational skills
    • Excellent verbal and written communication skills.
    • Exceptional interpersonal communication skills
    • Ability to work independently on assigned tasks as well as to take direction on given assignments
    • Experience and/or training in Microsoft products such as Excel, Word and Outlook required What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.

Keywords: A C Nelsen RV World, Minneapolis , Office Administrator-Shakopee, MN, Administration, Clerical , Shakopee, Minnesota

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