Senior Supplier Quality Engineer

Company: Sleep Number Corporation
Location: Hamel
Posted on: November 26, 2022

Job Description:

Company Overview Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you. In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber Position Purpose The Senior Supplier Quality Engineer (Sr. SQE) executes the Quality strategy to ensure continual production of products consistent with established industry standards, government regulations, as well as company and customer requirements.

• Owns supplier quality performance improvement category strategies using statistical treatment of data, process capability, trend analysis and applying project management techniques to improve supplier quality.
• leads supplier quality, leads sub-teams and supplier meetings in supplier risk management, supplier deep-dive process control, ship-to-control, gap analysis and closure.
• Has ability to fill-in for Management and moves the project/team forward when Management is not present.
• Guides the development and delivery of training establishing best practice for internal Quality processes.
• Serve as an internal/On-site technical lead for projects and specialized knowledge
• Assist in onboarding and mentoring of new personnel and support development efforts for peers
• Lead or Participate in process improvement collaboration, execution, and training with all aspects of Supply Chain. The Sr. SQE is responsible for verifying supplier quality standards are in accordance with the Sleep Number QMS requirements. The Sr. SQE serves as the liaison with suppliers, drives continuous improvements, and collaborates with other personnel in a team environment. This role identifies technical problems with suppliers and is the leader for supplier corrective action requests. The Sr. SQE manages process controls, supplier quality performance and measures readiness throughout the New Product Introduction cycle. Sr. SQE will create proactive Risk Mitigation strategies with suppliers and internal cross-functional teams to ensure product compliance. Primary Responsibilities The Senior Supplier Quality Engineer performs a wide range of duties including but not limited to the following:
  • Manage a portfolio of worldwide suppliers on all aspects of supplier quality including; Non-Conformances and SCAR, Supplier Investigation, Customer Complaint, Deviations and Audit Observations to ensure appropriate containment, disposition, and root cause investigations are completed and documented in accordance with Sleep Number QMS procedures.
  • Act as key contributor to the supplier quality management process. Standardize where possible by conducting supplier audits, monitoring quality-related issues during supplier maintenance and supplier selection process.
  • Champion supplier continuous improvement initiatives with Global Commodity Sourcing and Plant Quality teams.
  • Managing and developing suppliers, ensuring optimized levels of quality, cost and delivery performance driving continuous improvement to maximize business performance.
  • Assure that Processes and Procedures are managed and, if necessary, updated to maintain compliance to Quality Management System and regulatory requirements.
  • The Sr. SQE performs regular supplier audits (QMS / Process / Compliance) to ensure compliance with requirements as well as actively close out any audit findings. - -
  • Work closely with Procurement and Engineering to establish the Supply Chain structure to meet the requirements of the full product lifecycle of Sleep Number products.
  • Provide support for product development and NPI, through APQP activities and ensuring acceptable PPAP packages on time, right first time to ensure flawless launch.
  • Organize and manage supplier information in QMS/SRM database
  • Strategize with senior-level employees to increase supplier performance and streamline processes
  • Support warranty, value engineering and manufacturing process assessment and development activities.
  • Support Design for Manufacture and Assembly activities between Sleep Number and suppliers.
  • Manage quality issues in conjunction with key stakeholders, resolving day to day problems, ensuring effective containment and problem resolution for all non-conformances using CAPA and SCAR processes.
  • Establish and maintain consistent supplier metrics (process capability, control charts, productivity, measurement quality) for monitoring and reporting through Performance Scorecards. Position -Requirements
    • Minimum of 8+ years in a supplier quality role, in a lean manufacturing environment
    • B.S. Engineering required (M.S. preferred)
    • Lean Six Sigma/Green Belt certification a preferred
    • Certified Quality Auditor (CQA) preferred
    • Understanding of ISO requirements preferred
    • CQM/CQE/PMP a plus
    • Excellent organizational communication skills
    • Excellent interpersonal skills; ability to maintain relationships with internal/external customers
    • Demonstrated leadership capability
    • Experience
      • Quality Management Systems (QMS)
      • Advanced Product Quality Plan (APQP)
      • Purchased Part Approval Process (PPAP)
      • DMAIC Methodology
      • Geometrical Dimensioning & Tolerancing (GD&T)
      • Enterprise Resource Planning software (ERP)
      • Audit Experience with QMS, Process and Compliance required
      • Ability to read technical drawings and specifications
      • Strong oral and written communication skills
      • MS Project, Visio, Sharepoint, PowerBI and standard Office applications
      • Statistical Analysis Methods, Design of Experiments (JMP, MiniTab or similar)
      • Change Control management
      • Critical Path thinking
      • Highly effective Project Management skills Wellbeing Our company's purpose is to improve the health and wellbeing of society. Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center. By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more. Examples of how we invest in your wellbeing:
        • Sleep - Our 360 - smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.
        • Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health. - -
        • Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.
        • Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.
        • Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.
        • Career - Opportunities for career development and continuous learning, including a tuition reimbursement program. Safety Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor's Occupational Health & Safety Administration (OSHA), and state/local laws. EEO Statement Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law. Americans with Disabilities Act (ADA) It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

Keywords: Sleep Number Corporation, Minneapolis , Senior Supplier Quality Engineer, Accounting, Auditing , Hamel, Minnesota