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Senior Consultant - Support

Company: Stoneridge Software
Location: Minneapolis
Posted on: May 16, 2022

Job Description:

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2021 Inc. Best Workplaces Honoree and a Microsoft Gold Partner, we've developed a proven process for project delivery, a laser focus on long-term support to empower our clients' success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all. What are you waiting for? Join us!

At our core, our team's mission is to help our clients win. In order to do that, our growing team is looking for a Dynamics 365 Business Central/Dynamics NAV Senior Consultant who will be highly motivated to deliver exceptional results throughout the client life cycle. This role will be part of our support team, who works with clients once they have gone live with the implementation.

Our Senior Consultants work directly with our clients as business analysts and technical experts. You will provide hands-on configuration and support of Dynamics 365 Business Central/Dynamics NAV to fit with the client's system requirements and business objectives. The Senior Consultant is also passionately striving to delight clients, and seeks out ways to continuously improve their product knowledge and consulting skills. They jump at the chance to engage in new challenges, and demonstrate that they enjoy their work by exhibiting their technical excellence and tenacity while being inherently client centric.

This position is available on a REMOTE basis in the United States or REMOTE in Canada.
A Day in the Life

  • Facilitating the successful application of Dynamics 365 Business Central/Dynamics NAV using industry best practices and Stoneridge methodology
  • Working with clients to understand their business requirements and Dynamics 365 Business Central/Dynamics NAV functionality
  • Delivering creative solutions to client challenges by applying product knowledge and industry expertise
  • Improving client experiences by staying current on emerging Microsoft technologies and 3rd party software solutions
  • Embracing and leveraging a collaborative approach across a multitude of roles and situations.
  • Creating internal documentation, generating blog content, and being involved in group discussions on how our team can improve
  • Working proactively with clients and manage strategic projects and initiatives to ensure they continue to receive value from the Dynamics NAV/Business Central applications
  • Working reactively on break/fix support to ensure clients experience minimal service disruptions
  • Escalating ISV related product issues and working with partners to drive for resolution
  • Applying experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics NAV/Business Central and related technologies, and scope and resource requirements associated with each option
  • Designing and testing custom solutions and integrations, managing functional design and scope
  • Effectively coordinating with development resources to build and deliver custom solutions and integrations
  • Representing Stoneridge Software through effective communication with clients throughout the solution life-cycle
  • Mentoring team members

    Preferred Qualifications

    • Bachelor's degree in Accounting, Information Technology, or related field
    • 4+ years Microsoft Dynamics 365 Business Central/Dynamics NAV experience highly preferred, end user experience may also be considered
    • Strong technical aptitude
    • Ability to work directly with clients, individually or with a team
    • Ability to concurrently deliver on multiple projects or priorities
    • Effective written and verbal communication
    • Ability to work collaboratively for the best interests of the business and the team
    • Microsoft Dynamics 365 Business Central/Dynamics NAV certifications preferred

      Health and Wellness

      • Medical and dental Insurance (premiums for employees and dependents paid for by the company)
      • Vision insurance
      • HSA contribution
      • 401(k) matching contribution program
      • Life insurance
      • Long-term disability
      • Paid parental leave
      • Flexible time off
      • Paid sick time
      • Paid holidays
      • Flexible work schedules
      • Mobile and internet reimbursement
      • Employee assistance program
      • Learning and development allowance
      • Employer charitable contribution
      • Social wellness clubs
      • Professional coaching

        We live and breathe our core values:
        Integrity - Technical Excellence - Tenacity - Client Centric - Enjoy Our Work

        They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

        We will comply with local guidelines regarding infection diseases and vaccine requirements. At this time, proof of vaccination status is required to work within one of our offices, travel for work internationally, or attend in-person events sponsored by Stoneridge Software.
        Team members are not required at this time to receive the FDA-approved COVID-19 vaccinations to work remote.
        Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policy and procedures.

        Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.PI177064483

Keywords: Stoneridge Software, Minneapolis , Senior Consultant - Support, Accounting, Auditing , Minneapolis, Minnesota

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