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Senior Enterprise Application Administrator

Company: Fish & Richardson P.C
Location: Minneapolis
Posted on: February 25, 2021

Job Description:

For over 140 years, Fish & Richardson has served some of the most imaginative creators in history, including Thomas Edison and the Wright Brothers. This spirit of innovation is shared not only by our clients, but by all Fish employees. If you're looking for an employer who values not only what you do, but how you think, let's talk. "Top Trademark Law Firm" "Top 15% for Diversity" "IP Litigation Law Firm of the Year" "IP Boutique of the Year" "Most Innovative Use of Technology" A 21 st Century Law Firm While our founding dates back to 1878, we've never stopped evolving to better serve our clients, our communities, and the world at large. DIVERSITY AND INCLUSION Our creative and inclusive culture is a reflection of a vibrant combination of people, experiences, talents, and perspectives. Diversity is not a buzzword at Fish; it is an essential part of who we are as individuals and why we succeed as a firm.-- GREEN INITIATIVES As advocates for cleantech companies and other progressive clientele, we also realize the importance of doing our part to help preserve our planet's health. We are conscious of using renewable power and encourage all employees to reduce, reuse, and recycle, both at work and in their personal lives.-- Generous Employee Benefits Retirement Award-winning retirement and profit sharing plans with employer contribution Medical, dental, and vision coverage; group and supplemental life insurance Disability Short and Long Term Disability Insurance Employee wellness initiatives, featuring fitness center reimbursements Paid Time Off Generous vacation, sick, and personal time Family-friendly Family-friendly atmosphere with back-up child care and elder care Tuition Casual Business casual attire and casual Fridays Development Robust onboarding and training programs, including professional development planning Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's downtown Minneapolis team in our fast-paced Information Technology Department as a Senior Enterprise Application Administrator. How Will You Make a Difference?

  • Design, test, implement, and support complex systems supporting the firm's critical business functions
  • Provide 2 nd and 3 rd tier support on assigned applications, acting as part of the overall IT support team and leading application-specific initiatives.
  • Learn and maintain the latest server, database, cloud and local application engine technologies to support our growing application portfolio
  • Maintain industry and application specific knowledge through training, certification, and vendor conferences
  • Be part of a dynamic, growing, close-knit team acting as both a leader and follower What Will You Bring to the Table?
    • 3-5 years of experience working with large-scale customized enterprise systems in finance, document management, ERP/MRP, or custom workflow applications in a fast-paced client-focused environment
    • Demonstrable knowledge in technologies such as SQL queries, automation and scripting, MS Web applications, IntApp INTEGRATE, SaaS administration, collaboration tools
    • Bachelor's degree in Information Technology, Business, or a closely related field, or the equivalent experience
    • Self-driven professional personality, exacting attention to detail, good time management skills, along with the ability to prioritize competing demands and perform effectively under pressure Why Fish? When you join our team, we offer:
      • Competitive pay with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
      • Award-winning retirement and profit sharing plans with employer contribution
      • A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives.-- Join Fish's downtown Minneapolis team in our fast-paced Information Technology Department as an IT Service Desk Specialist. How Will You Make a Difference?
        • Answer IT Service Desk calls and emails, providing solutions and/or escalating requests and problems to designated second level responders.
        • Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out.
        • Create technical specifications and knowledgebase documentation as needed.
        • Perform tasks related to user administration in Active Directory and other firm applications.
        • Participate in new application training and testing to obtain familiarity when servicing IT Service Desk requests.
        • Assist with special projects and perform additional tasks as assigned. What Will You Bring to the Table?
          • Associate's degree or equivalent experience in the information technology or related field, preferably in the professional services industry.
          • 3-5 years' experience servicing an IT Help Desk or Service Desk required.
          • Ability to use, teach, and troubleshoot Microsoft SharePoint, Microsoft Office, Windows 10 or higher, Elite, ProLaw, Adobe Creative Suite, and other products as needed.
          • Ability to diagnose PC and laptop hardware and software problems.
          • Effective and friendly communication skills and the ability to work with all levels of management and staff to carefully listen to issues and provide effective response and solutions. Ability to communicate technical information to non-technical personnel.
          • Strong team collaboration skills. Why Fish? When you join our team, we offer:
            • Competitive pay with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
            • Award-winning retirement and profit sharing plans with employer contribution
            • A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's downtown Minneapolis team in our fast-paced Information Technology Department as a Network Engineer. How Will You Make a Difference?
              • Act as a resource for resolving problems and provide technical insight escalated from within IT and other departments.
              • Configure and support servers, storage, and infrastructure for an extensive Microsoft, NetApp and Cisco environment.
              • Deploy and implement new servers and technologies for multi-server applications such as MS SQL, Exchange, Citrix and other custom applications.
              • Actively own projects and incidents while providing meaningful documentation of processes and procedures for solutions. What Will You Bring to the Table?
                • 3-5 years of experience using Microsoft Server systems in a VMWare environment along with a current MCSE certification.
                • Interpersonal skills necessary in order to maintain effective relationships with venders and co-workers, in both a technical and non-technical manor.
                • A self-driven personality with the ability to work in a dynamic team-oriented environment. Why Fish? When you join our team, we offer:
                  • Competitive pay with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
                  • Award-winning retirement and profit sharing plans with employer contribution
                  • A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's downtown Minneapolis team in our fast-paced Information Technology Department as an IT Specialist 3. How Will You Make a Difference?
                    • Resolve workstation issues throughout the organization to maximize firm-wide productivity and minimize system downtime
                    • Handle tickets escalated from the other IT Specialists and the Help Desk
                    • Act as a lead resource to the other IT groups by assisting with workstation, application, network, server, and telecomm support, administration, and testing What Will You Bring to the Table?
                      • 5 years experience in Windows workstation implementation, management, and support preferably in the professional services industry
                      • Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+
                      • Ability to provide technical guidance and explain advanced concepts to others in the work area via strong written and oral communications Why Fish? When you join our team, we offer:
                        • Competitive pay with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
                        • Award-winning retirement and profit sharing plans with employer contribution
                        • A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives The Fish logo and FISH & RICHARDSON are registered trademarks of Fish & Richardson, P.C. Fish & Richardson has endeavored to comply with all known legal and ethical requirements that apply to this site. All content on this site is protected by domestic and international laws with all known legal and ethical requirements that apply to this site.

Keywords: Fish & Richardson P.C, Minneapolis , Senior Enterprise Application Administrator, Accounting, Auditing , Minneapolis, Minnesota

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