Part Time Patient Access Representative Associate - Fridley, MN
Company: UnitedHealth Group
Location: Minneapolis
Posted on: May 8, 2024
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Job Description:
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum, in strategic partnership with Allina
Health. As an Optum employee, you will provide support to the
Allina Health account. The work you do with our team will directly
improve health outcomes by connecting people with the care,
pharmacy benefits, data, and resources they need to feel their
best. Here, you will find a culture guided by diversity and
inclusion, talented peers, comprehensive benefits, and career
development opportunities. Come make an impact on the communities
we serve as you help us advance health equity on a global scale.
Join us to start Caring. Connecting. Growing together.
The Part Time Patient Access Representative Associate is
responsible for greeting and welcoming patients in person. Provides
a standard registration process by collecting demographic and
financial data and enter information into a electronic medical
record.
Location: 550 Osborne Rd, Fridley, MN 44432
Primary Responsibilities:
Greets and welcomes patient in person
Collects demographic and insurance information
Checks in and interviews patient to complete appropriate
paperwork
Documents any issues and resolutions in electronic medical
record
Resolve claim issues or registration errors on patient accounts
Uses resources, tools and procedure to complete registration for
complex accounts
Verifies eligibility and benefits information for payers and
interprets results focusing on complex billing situations
Obtains cost information and explains information to patient if
necessary
Collects co-pay or deductibles
Screening and approving patients for financial assistance
programs
Assists and counsels patient with application process for available
financial assistance programs
Provides technical or functional direction for employees
Uses resources, tools and procedures to complete accounts in
assigned work queues
Assists patient in completion of request for information forms and
submits to appropriate department
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
1+ years of revenue cycle experience in a healthcare/hospital
setting
1+ years of customer service experience
Intermediate level of proficiency with Microsoft Office
products
Must be 18 years or older
Ability to work the following days & hours
Every other weekend Saturday & Sunday 7:30pm - 3:30am
2-3 days during the week in 8.5 hour shifts, with start times
ranging from 7:00pm - 10:30pm
Preferred Qualifications:
Epic Experience
Experience with electronic medical records
PLEASE NOTE The sign-on bonus is only available to external
candidates. Candidates who are currently working for UnitedHealth
Group, UnitedHealthcare or a related entity in a full time, part
time or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO #RED
Keywords: UnitedHealth Group, Minneapolis , Part Time Patient Access Representative Associate - Fridley, MN, Other , Minneapolis, Minnesota
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